
Episode #1
Would You Let AI Book Your Holiday? Luxury Escapes Founder Adam Schwab Thinks You Should
Booking a holiday used to mean hours of tabs, reviews and second guessing. Luxury Escapes now has an AI trip planner that builds a bookable itinerary from a few preferences, and its site quietly rearranges itself for every one of its millions of members. Adam Schwab joins Lisa and Louis to explain how a deals business became a personalisation business, and what any company with customer data can copy. About The Guest Adam Schwab co-founded Luxury Escapes and built it from a Melbourne startup into a global travel brand with millions of members. Matching the right offer to the right customer is the whole game, which is why the business moved early on AI-driven personalisation. What We Cover - How the AI Trip Planner works, from customer input to bookable itinerary - Keeping the human feeling in a personalised customer experience - Experimenting with AI in a high-trust purchase like travel - When to build on existing AI platforms instead of building your own - What AI at Luxury Escapes has not worked - Where SMEs without big teams should start Powered by HP and Intel Byte Size is brought to you by HP and Intel, helping small businesses unlock the power of AI through accessible, affordable technology. Learn more at hp.com.au/intel and hp.com.au/smb. Connect With Adam, Louis, Lisa, HP and Intel Adam's LinkedIn The Contrarians Podcast Luxury Escapes HP Australia Intel Australia Louis' LinkedIn Louis' Instagram Louis' TikTok Lisa's LinkedIn Lisa's Instagram Lisa's TikTok





