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Hosted by Unknown Host · 🇺🇸 US · EN · 338 episodes
Established thought leaders with verified media credentials.
Business-First Creatives is a podcast for photographers and creative service providers who want to build a profitable, sustainable business without drowning in admin work, client experience chaos, or systems that let you down. This show delivers clear, actionable conversations around marketing, CRM workflows, client communication, Dubsado and Honeybook automation, Airtable systems, and workflow strategies, giving photographers and creative entrepreneurs the systems that scale, operational clarity, and strategic, human-first client experiences they need to build streamlined, referral-worthy business operations that don't require working 24/7. If you're tired of babysitting your inbox, chasing down contracts, or watching your workflows break the moment you look away, this show will help you move beyond "figuring it out as you go" and toward a creative business that brings you joy and a paycheck. This podcast provides answers to questions like: How do I automate my client journey without losing the personal touch? What CRM workflows do photographers and creative businesses need? How can I use Dubsado or Honeybook to streamline my client experience? What systems do photographers need to save time and deliver exceptional client experiences? How do I reduce admin time in my creative service business? Why do my workflows keep letting me down (and how do I fix them)? How can I build a profitable creative business that brings me joy and a paycheck? What's the best way to communicate with clients throughout their journey? How do I create systems that work even when I'm not babysitting them? How can I map my client journey to convert more inquiries into bookings? Hosted by Colie James, a Dubsado Certified Specialist, Honeybook Educator, and Workflow and Automations Guru with 10+ years helping creatives systemize their businesses—this show delivers practical, no-BS guidance for photographers and creative entrepreneurs who are ready to streamline their client journey, automate their operations, and make money from their craft. If you're done dropping balls and ready to build a business-first creative operation with systems that scale, you're in the right place. Find out more about Systems in Session ➡️ https://coliejames.com/systems-in-session
Unknown Host hosts Business-First Creatives: Client Experience & Systems for Service Providers, a business show with 338 episodes published.
If you think you don’t have enough clients to need systems in your business, this episode might completely change your mind. Whether you’re balancing a business with a full-time job or running a part-time side-hustle, yo
I recorded this one live on the last day of week two of my birthday sabbatical, and it published about ten minutes after I stopped talking. Because I spent the last seven days — on roughly four hours of sleep a night — b
Have you ever wondered why some stories feel effortless to tell while others never seem to land? In this episode, I'm sitting down with Breanna Owen to explore how Human Design can completely change the way we approach s
Most business owners think they need a dramatic transformation story to connect with their audience. In this episode, I sit down with Megan Yelaney to unpack one of the most overlooked pieces of effective marketing: your
Hey y'all, it's Colie. I'm popping back in after two weeks of guest episodes to talk about something that's been shifting in my business — and honestly, in how I think about systems altogether. I recently noticed a real
What if giving away something for free was actually the smartest marketing move you could make? In this episode, I'm joined by David Enloe, who shares how a simple idea born during the uncertainty of COVID transformed in
What if the systems slowing down your business aren't your workflows, but the software you're forcing yourself to use? In this episode, I'm joined by Notion consultant and workflow strategist Ania Ha to pull back the cur
What do you do when the strategies that used to work… suddenly don't? In our Q3 Business Bestie Chat, Sabrina and I are getting real about what it looks like to navigate a season of uncertainty in business—even after yea
If you've been telling yourself you're not "ready" for better systems yet, this one's for you. In this episode, Colie talks directly to the newer photographers and service providers in her audience — the ones with fewer
What if the best systems in your business didn't make your client experience feel more automated, but actually made it feel more personal? In this episode, I'm sitting down with Xan Heller, who has gone through both Syst
Is your idea of a luxury experience one where you're the one showing up for every part of it? This episode is for the concierge-level service providers out there — the ones who don't want automation replacing the calls,
What if your next great offer isn't something you build alone? In this episode, I sit down with website copywriter Caitie Cupples to explore the power of collaboration and how partnering with complementary experts can cr
Email Like You Mean It is no more, y'all. I rebranded it — again — and this time I actually love the name I landed on: The Experience Edit. In this episode, I'm walking you through why I made the change, what's different
So it's been a hot minute since I ranted about client communication, y'all. In this replay of episode 204, I'm breaking down the three things every single client email needs — automated or not — to actually get read: pur
What if the biggest benefit of better systems wasn't saving time, but finally trusting your business to run without you? In this episode, I sit down with Danielle Kent, a birth photographer, doula, and educator who joine
Y'all know I love a good automated follow-up sequence — but automation only works when a lead is still warm. This episode is about what to do three to six months later, when it's time to personally re-engage the people w
Most photographers think they have a client experience because they have a few key milestones in place: an inquiry form, a proposal, a questionnaire, and a gallery delivery email. But milestones aren't the same thing as
What if the jobs, hobbies, and experiences you think are irrelevant are actually the most valuable parts of your brand story? In this episode, I sit down with copywriter Andrea Shah to unpack the surprising ways our care
In this episode, I'm covering the three goals most sales calls are trying to accomplish, the three questions every lead needs answered before they book, and why cramming all of that into one 15-minute call is costing you
Before you announce your fall calendar to the world, there's one group of people who should hear from you first — and most photographers skip right past them on the way to the public launch. In this episode, I'm sharing
Alora Rachelle
2 appearances on this show
Kelsey McCormick
Coming Up Roses
1 appearance on this show
Chelsea Quint
marketing expert and storytelling guru
2 appearances on this show
Alison Bell
Heal Your Life® Workshop Leader, Coach, Retreat Leader
5 appearances on this show
Brittany Herzberg
HoneyBook
7 appearances on this show
Megan Smith
Associate Professor in the School of Public and Population Health at Boise State University · Ironwood American Bistro
2 appearances on this show
Maggie Patterson
marketing & communications expert, business consultant, author · BS-Free Business
2 appearances on this show
Dawn Richardson
product education manager · Flodesk
4 appearances on this show
Emylee Williams
2 appearances on this show
Breanna Owen
Human Design expert · Owen Your Mark
3 appearances on this show
Maddie Peschong
Co-Founder · White Space Studio
4 appearances on this show
Tiffany Crenshaw
successful newborn and family photographer · Animal House Photography
2 appearances on this show
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Business-First Creatives: Client Experience & Systems for Service Providers is hosted by Unknown Host. The show is categorised under Business (entrepreneurship) and has published 338 episodes.
Business-First Creatives: Client Experience & Systems for Service Providers has published 338 episodes.
Business-First Creatives: Client Experience & Systems for Service Providers regularly covers Business, Entrepreneurship, Marketing. It sits in the Business category, with a entrepreneurship focus.
Business-First Creatives: Client Experience & Systems for Service Providers is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
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Episodes of Business-First Creatives: Client Experience & Systems for Service Providers average 30 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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