Building Better Subcontractor Businesses

As a subcontractor, you’ve probably felt overlooked on the jobsite, frustrated by unreliable crews, or worried that someone else’s mistake could ruin your reputation. You’re not alone—every trade faces these challenges.I’m Shaytoya Marie, COO of K&B Communications, a low-voltage contracting company. From our own experience in low-voltage, we’ve learned the hard way what doesn’t work—but we’ve also built systems, embraced technology, and invested in leadership that set us apart. Now, I’m here to help subcontractors across every trade do the same.On Building Better Subcontractor Businesses, you’ll get real strategies to:- Build and lead reliable, independent crews- Streamline operations and win more profitable projects- Use technology and systems to stay ahead of industry changes- Earn trust with GCs, clients, and your own team- Overcome setbacks and grow a business you’re proud ofThis show isn’t just for low-voltage—it’s for every subcontractor ready to raise the bar. Whether y

Building Better Subcontractor Businesses is a business podcast hosted by K&B Communications, with 44 episodes on record and a Required Pod Score of 80.

K&B Communications hosts Building Better Subcontractor Businesses, a business show with 44 episodes published.

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  Episode #33

  33. Struggling With Content? How Contractors Can Find More Content Ideas

  Sep 28, 20268 minS1

  Always wondering what you should post? Do you feel like you’re constantly trying to come up with new content ideas? What if the best content for your business is already happening around you? In this episode of Building Better Contractor Businesses , I’m sharing how I find content ideas by paying attention to what’s already happening around me. Some of my best ideas come from conversations with our team, customer questions, networking events, projects, blogs, and just getting out into the community. You don’t always have to sit behind a desk trying to figure out what to post. I’m sharing how I use everyday conversations and experiences to create content for K&B Communications, our blogs, social media, and this podcast, and why getting yourself out there can make creating content a whole lot easier. In This Episode Why I ask our team to send me questions they hear from customers How real customer questions can turn into blogs, videos, social posts, and podcast episodes Why networking and community involvement give me so many content ideas How I use what’s already happening in our business instead of always trying to create something new Why you should write down content ideas when they happen Resources Mentioned They Ask, You Answer by Marcus Sheridan K&B Communications Blog Connect With Us K&B Communications: www.kandbcom.com Shaytoya LinkedIn: https://www.linkedin.com/in/shaytoyastresing/ Next Step This week, pay attention to what’s already happening around you and turn one of those moments into content.

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  Episode #32

  32. Frustrated With Slow Seasons? How Saving Helped Us Avoid Debt

  Sep 21, 20268 minS1

  What happens when business slows down, and you don't know when it'll pick back up? Are you saving during your good months or spending as if they'll last forever? Would your business have options if work suddenly slowed down? Highlights of Episode Business isn't always going to stay busy, and sometimes you won't know when things will pick back up. In this episode, I'm sharing how following Profit First and building reserves helped us get through an eight-month slowdown without taking on debt. I'm sharing five lessons we learned about saving during the good months, being intentional with the money coming into your business, paying yourself first, building reserves, and giving yourself options when business slows down. This isn't financial advice. It's simply our experience and what helped us get through a difficult season in business. Book Mentioned: Profit First by Mike Michalowicz Join the Building Better Contractor Businesses Facebook Group: https://www.facebook.com/share/g/1BzCC3mmz1/ Connect With Shaytoya LinkedIn: https://www.linkedin.com/in/shaytoyastresing/ Instagram: https://www.instagram.com/shaytoyamarie_/ Learn About K&B Communications Commercial low-voltage contractor for businesses in Las Vegas and Arizona. Website: https://kandbcom.com/ Next Step Join the Building Better Contractor Businesses Facebook Group, where we talk through the real problems contractors are facing while building and growing their businesses.

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  Episode #31

  31. Struggling to Track Your Leads? 5 CRM Tips for Contractors

  Sep 14, 202611 minS1

  Do you actually know where your leads are coming from? Are you spending time and money on marketing without knowing what’s actually bringing in business? Are you losing customer conversations and follow-ups because you aren’t documenting them? Episode Highlights In this episode, I’m sharing 5 things contractors should be documenting in their CRM so you can improve follow-up, understand where your leads are coming from, and make better marketing decisions. I also share why every customer interaction should have a clear next step and why the best CRM is the one your team will actually use. Resources & Links Mentioned Monday.com Building Better Contractor Businesses Facebook Group Connecting With Us & Next Steps YouTube Channel: https://www.youtube.com/@kbcommunications/videos K&B Communications Website: www.kandbcom.com

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  Episode #30

  30. Sick of Chasing Leads? Build Relationships Before You Need the Work

  Sep 7, 202613 minS1

  Are you only reaching out to people when you need work? What if your next opportunity comes from a relationship you’ve already built? Would the people in your network feel confident recommending your company? Contractor lead generation isn’t always about finding more leads. Occasionally your best opportunities come from the relationships you’ve already built. In this episode of Building Better Contractor Businesses, Shaytoya shares how a simple day of dropping off cookies, reconnecting with contractors, and attending a networking event reminded her about business development: relationships matter long before you need the work. She talks about why not every conversation needs to turn into a job, why trust matters when someone recommends your business, and why being a connector can be as valuable as asking for the next opportunity. She also shares why contractors need simple systems to stay connected, even when business gets busy. In This Episode Building relationships before you need work Why every conversation doesn’t need to become a lead The trust behind referrals Protecting your reputation Becoming a connector Using systems to stay consistent Listen & Connect Listen to Building Better Contractor Businesses: Apple Podcasts Connect with Shaytoya on LinkedIn: linkedin.com/in/shaytoyastresing Your next step: Reconnect with someone in your network you haven’t talked to in a while without asking them for work.

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  Episode #29

  29. Why Lead Generation Dies When Contractors Get Busy

  Aug 31, 20269 minS1

  Are you great at marketing when work slows down but stop as soon as the schedule fills up? Do you wait until the pipeline is getting empty before following up with old estimates, clients, and referrals? Are Google reviews, relationship building, and marketing always the first things to disappear when business gets busy? In This Episode In this episode of Building Better Contractor Businesses, Shaytoya Brown talks about why lead generation can feel inconsistent for contractors and how stopping your marketing when business gets busy can eventually dry up your pipeline. She shares what K&B Communications is doing to stay consistent with follow-up, Google reviews, relationship building, past customers, and regular business development. You’ll also hear why staying visible matters, how long some opportunities can take to close, and why the goal should be to keep your lead generation efforts going even when work picks up. Shaytoya also shares real examples from K&B Communications, including a project that took two years to close and why she blocks out Thursdays to visit clients, potential clients, and stay in front of people. In This Episode, You’ll Learn Why contractors often stop marketing at the wrong time Why lead generation needs to continue even when business gets busy Why a “not right now” does not always mean a lead is dead How consistent follow-up can turn old estimates into future projects Why Google reviews and staying visible online matter How relationship building can create long-term opportunities Why past customers can be one of your best sources of future work How putting business development on your calendar helps you stay consistent Why the goal is not to restart marketing every time work slows down; the goal is to never completely stop Resources & Links K&B Communications: Commercial low-voltage contractor specializing in structured cabling, fiber optics, security cameras, access control, and commercial AV. https://kandbcom.com/ Building Better Contractor Businesses on YouTube https://www.youtube.com/@kbcommunications/videos Disclaimer The information shared in this podcast is based on personal experiences and lessons learned while running a business. Every company and situation is different. Use your own judgment and seek professional advice when appropriate.

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