Episode #35
Control Before Thrust: Making AI Work with Josh Colter
What would help your customers more: another round of faster AI output, or a better way to see what you're building? Josh Colter, the majority owner of Cardboard, has put a lot of thought into that question. He bought the company with a bet on AI and has been combining story maps with detailed instructions so he can see the big picture while the models work through the details. His comparison comes from the Wright brothers. He says "they thought about control first." A bigger engine is useful once you can steer. Josh applies that idea to building software: make the work visible, understand the customer behavior you're trying to change, and keep releases small enough to inspect. We talk about the difference between having AI drive and learning to operate it yourself, why a long specification can hide something a human needs to see, and how Josh planned and shipped dark mode in three days after finding years of requests from users of a competing product. Useful questions from the conversation Can you see the work clearly enough to tell where it's going? Can the people building it understand the plan as readily as the AI can? What customer request are you trying to meet, and how will you check the result? Chapters 00:00 Control before thrust 00:45 Show intro 00:53 Meet Josh Colter 01:26 Buying Cardboard and betting on AI 02:46 Chauffeurs and airmen 08:47 Why a bigger engine needs control 11:05 Make the work visible 15:20 Story maps, specifications and human understanding 20:32 Planning and shipping dark mode 25:26 Checking what you've actually built 26:35 Where to find Josh and Cardboard
