Loading…
Hosted by Chord Commerce · 🇺🇸 US · EN · 29 episodes
Established thought leaders with verified media credentials.
Unfiltered conversations with operators behind iconic commerce brands, hosted by Chord Commerce CEO Bryan Mahoney, about what actually makes their tech, teams, and customer relationships work.
Chord Commerce hosts Brilliant Commerce, a business show with 29 episodes published.
Charlotte Langley built Bloom & Wild's retention engine by paying close attention to complaints too small to register as data, like customers who wanted out of Mother's Day marketing entirely. She tells Bryan how a three
What does it actually take to build a brand that earns permission to expand into retail, land cultural partnerships, and grow aided awareness from 1% to 11%? Matthew Morein, Senior Director of Brand and Content at WeCook
Summersalt launched from a data set most brands would never attempt to build. The team scanned 10,000 women, made a swimsuit for each, and collected detailed feedback on fit. That pattern library still drives the product
Dina Rosenbloom didn't join Hairstory to maintain a brand. She joined to rebuild one and get it to retail. As CEO of a 10-year-old company built on a product that asks customers to stop shampooing, she's learned that cat
Brian Berger came into consumer from a consumer internet background, and that combination is exactly why Mack Weldon was built the way it was: a brand with a direct customer relationship at its core, a data-informed oper
What separates brand builders who last from those who chase performance forever? Doug Zarkin has spent three decades answering that question across franchise, retail, and direct selling, and his framework is more transfe
Nearly 50% retention in a category where most brands are lucky to hit half that. That number, which Mila Mendez doesn't deny is in the ballpark, is the clearest signal that True Botanicals has figured something out most
Michael Natenshon built Marine Layer starting from a single T-shirt he could not replace, spent a year and a half developing custom fabric from scratch, and then opened a pop-up shop purely to collect email addresses. Th
Most brands treat their website as the transaction. Dude Wipes treats it as the handoff, routing visitors directly to Walmart, Target, Amazon, and club rather than pushing a native cart. It sounds like leaving money on t
Draper James cut promotional days significantly last year and saw margin expansion plus AOV increases. VP of E-commerce and Brand Marketing Piper Parsley walked CEO Jeannie Yoo (who joined in October) through the strateg
Johnny Russo built digital commerce operations across Canadian retail for nearly 20 years, including running digital at Marks (a $1.3 billion, 300+ store operation under Canadian Tire) and transforming wholesale operatio
When JP Beeghly, Senior Manager of Martech at Sonos, asks Chord's Commerce Copilot more questions than anyone else in their customer base, it's not because he's looking for basic answers. He's stress-testing whether AI c
Lance Dobson spent 15 years across agency, Adobe Ad Cloud for search, and commerce brands before landing at Shed, a telehealth weight loss company. His path revealed something counterintuitive: healthcare compliance cons
Most commerce leaders have either agency experience or operator experience. Corin Mills spent four years at Wolff Olins as the designated client voice inside a global branding agency, then led a rebrand consolidating 11
Ricky Joshi bootstrapped Saatva to nearly $200M in revenue with a 14-person ecommerce team while venture-funded competitors burned capital on customer acquisition. His approach: retail locations as integrated conversion
Nick Sanetra has spent nearly 20 years identifying what he calls "holes in the bucket." As Director of Marketing at Clove, a footwear brand purpose-built for healthcare workers on 12-hour shifts, Nick deploys a methodica
When customer acquisition declines, most CEOs blame marketing. When retention drops, they blame lifecycle. Justin Fredlender spent five years as VP of Growth at Ritual learning why both diagnoses miss the point, and why
Belkin's Senior Director of E-commerce tested AI chatbots for customer service beyond basic order tracking, then deliberately pulled back to human agents for relationship-critical moments. Jyoti Malik explains why most o
Forbes consistently ranks in the top five most trusted publications in the US, but that credibility means nothing if you can't monetize it. Emily Jackson reveals how Forbes Vetted has had to completely rebuild their reve
When a premium olive oil brand discovers ChatGPT is driving thousands of dollars in monthly revenue with zero paid spend, it signals a fundamental shift in how consumer education creates both immediate sales and long-ter
Doug Zarkin
author of Moving Your Brand Out of the Friend Zone · Pearle Vision
1 appearance on this show
Emily Jackson
Senior Channel and Inside Sales Manager · RFID technology company
1 appearance on this show
Kevin Miller
Therapeutic Recreation Coordinator · ServiceMASTER Restore of Edmonton
1 appearance on this show
Matthew Morein
WeCook
1 appearance on this show
Mila Mendez
True Botanicals
1 appearance on this show
Michael Natenshon
Marine Layer
1 appearance on this show
Joey Thomas
Dude Wipes
1 appearance on this show
JP Beeghly
Sonos
1 appearance on this show
Lance Dobson
Shed
1 appearance on this show
Ricky Joshi
Saatva
1 appearance on this show
Nick Sanetra
Clove
1 appearance on this show
Jyoti Malik
Belkin
1 appearance on this show
Sponsor detection runs nightly. Check back soon.
No public pitch examples yet for this show.
Generate your own personalised pitchBased on semantic analysis of episode topics and host coverage, this show is a strong guest fit for executives in:
Industry fit is computed by PitchCentric using vector embeddings of the show's episode catalog.
Shows with the most semantically similar episode content. Pitch one, pitch all; producers cluster.
To pitch Brilliant Commerce, visit https://brilliantcommerce.podbean.com for contact information, then craft a tight one-paragraph hook that ties your expertise to a gap in their recent business coverage.
Brilliant Commerce is hosted by Chord Commerce. The show is categorised under business (marketing) and has published 29 episodes.
Brilliant Commerce has published 29 episodes.
Brilliant Commerce regularly covers business, marketing. It sits in the business category, with a marketing focus.
Brilliant Commerce is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Brilliant Commerce hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Brilliant Commerce average 39 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates Brilliant Commerce's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
Methodology. Booking Probability™ blends Listen Score, 30-day Virality, open-to-guests detection, and Apple ratings. Data refreshed every 60 minutes. Listen Score and Booking Probability are calculated by PitchCentric. Last enriched 6 days ago.