Hosted by Iqbal Javaid & Vinay Parmar · 🇺🇸 US · EN-GB · 16 episodes
Established thought leaders with verified media credentials.
Customer experience (CX) is evolving faster than ever—are you keeping up? Breaking the Blueprint is the podcast that challenges conventional thinking and explores what it really takes to deliver exceptional CX in today’s world. Hosted by Vinay Parmar & Iqbal Javaid, two industry veterans with decades of experience in CX strategy, technology, and leadership, this podcast brings you insightful conversations, expert perspectives, and real-world strategies to bridge the gap between technology, people, and customer emotions. Why Listen? 🔹 Deep Industry Expertise – Iqbal and Vinay have worked with some of the biggest brands, driving CX transformation at scale. 🔹 Tech Meets Human Experience – We break down how AI, automation, and digital solutions can enhance—not replace—human connection. 🔹 Actionable Insights – No fluff, just practical strategies to help you optimise your CX operations and deliver measurable impact. 🔹 Engaging Conversations – Fea
Iqbal Javaid & Vinay Parmar hosts Breaking the Blueprint, a business show with 16 episodes published.
A full episode description built to help discovery, explain the value of the conversation, and give viewers a clear reason to watch. What happens when a career pivot leads you into one of the most influential messaging f
Culture is often treated like something soft. Something hard to define. Something businesses assume will look after itself. In this episode, Sarah Dena explains why that thinking creates problems long before leaders noti
In this episode of Breaking the Blueprint, Vinay and Iqbal are joined by Vimal Raj to explore what customer experience really looks like when it’s done properly, at scale, under pressure. Vimal shares lessons from his ca
Accessibility is still treated as a specialist topic in many organisations. Something niche. Something optional. Something to deal with later. In this episode of Breaking the Blueprint , that thinking is challenged head-
What happens when the people behind Breaking the Blueprint turn the mics on themselves? In this special episode, producer Paul Banks joins hosts Vinay and Iqbal to uncover the story behind one of the most forward-thinkin
In this episode of Breaking the Blueprint , hosts Vinay Parmar and Iqbal Javaid sit down with Xander Freeman , Director at Call Centre Helper, to explore the future of customer experience and how empathy is reshaping lea
Sports stadiums aren’t just places to watch a match anymore – they’ve become data farms. This episode of Breaking the Blueprint dives into how stadiums are transforming into year-round engagement hubs, where every fan in
Welcome to Episode 8 of Breaking the Blueprint – the podcast where we challenge conventional thinking on customer experience, loyalty, and leadership. In this episode, we sit down with Chris Morrissey, GM & Global Head o
In this special review episode of Breaking the Blueprint, hosts Vinay and Iqbal look back at the first six episodes and share what they’ve learned about the brutal truths and big opportunities in customer experience. Fro
Are you taking your members for granted without even realising it? In this revealing episode of Breaking the Blueprint, Vinay Parmar and Iqbal Javaid sit down with Mel Sallis, Co-Founder of Agentic Consulting and a seaso
What if your customer experience (CX) metrics were telling you the wrong story—and you didn’t even know it? In this episode of Breaking the Blueprint, hosts Vinay Parmar and Iqbal Javaid are joined by James Adamczuk, CX
What if cybersecurity could actually improve your customer experience, instead of getting in the way? In this episode of Breaking the Blueprint, Vinay and Iqbal bring in special guest, Anish Chauhan to dive deep into the
customer experience, data insights, and retail innovation. In this episode of Breaking the Blueprint, hosts Vinay Parmar and Iqbal Javaid sit down with Matt Garner , co-founder of Ethos Farm and a CX expert who's transfo
AI is no longer just a tool—it’s changing everything. From customer service to real-time business decisions, AI is disrupting industries in ways most people don’t even realise. But is it a force for good, or could it be
Customer experience is changing fast, and businesses that don’t keep up are at risk of losing customers overnight. In this episode of Breaking the Blueprint, hosts Vinay Parmar and Iqbal Javaid uncover the biggest challe
Customer expectations are constantly evolving. Businesses need to adapt more than ever before or get left behind. Welcome to Breaking the Blueprint, where we dissect the strategies, technologies, and mindsets, shaping th
Sponsor detection runs nightly. Check back soon.
No public pitch examples yet for this show.
Generate your own personalised pitchBased on semantic analysis of episode topics and host coverage, this show is a strong guest fit for executives in:
Industry fit is computed by PitchCentric using vector embeddings of the show's episode catalog.
Shows with the most semantically similar episode content. Pitch one, pitch all; producers cluster.
To pitch Breaking the Blueprint, visit https://breakingtheblueprint.buzzsprout.com for contact information, then craft a tight one-paragraph hook that ties your expertise to a gap in their recent business coverage.
Breaking the Blueprint is hosted by Iqbal Javaid & Vinay Parmar. The show is categorised under business and has published 16 episodes.
Breaking the Blueprint has published 16 episodes.
Breaking the Blueprint regularly covers business. It sits in the business category.
Breaking the Blueprint is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Breaking the Blueprint hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Breaking the Blueprint average 54 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates Breaking the Blueprint's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
Methodology. Booking Probability™ blends Listen Score, 30-day Virality, open-to-guests detection, and Apple ratings. Data refreshed every 60 minutes. Listen Score and Booking Probability are calculated by PitchCentric. Last enriched 6 days ago.
