
Beyond the Algorithm Podcast
Why should anyone switch to you?
Why should anyone switch to you? Give them a reason - that's differentiation. Remove their fear of switching - that's trust. My guest Rishad Tobaccowala calls this trusted differentiation. He spent almost 40 years at Publicis and retired as its Global Strategist and Chief Growth Officer. About 300 people entered the Advertising Hall of Fame in 75 years. He's one of them. In this episode: β’ Why should anyone switch to you: a reason plus trust β’ Where a difference can come from: product, story, emotion, founder β’ Trust is built through small things (the Comcast call) β’ AI makes trust more valuable, not less β’ How AI recommends brands: Kirkland vs Oscar Mayer β’ Ask yourself why you buy - then do that for your customers Links mentioned in this episode: β’ "Small Things" by Rishad Tobaccowala: https://rishad.substack.com/p/small-things β’ Rishad's Substack: https://rishad.substack.com β’ Rishad's website: https://rishadtobaccowala.com β’ Rethinking Work, Rishad's latest book: https://rishadtobaccowala.com/rethinking-work β’ Rethinking Work website: https://rethinking-work.io Beyond the Algorithm with Alex Chich. Deconstructing how winners decide on marketing. Subscribe for new episodes. #marketing #ecommerce #branding


