Beyond Clean with ACE

Beyond Clean With ACE * We talk about more than cleaning as individuals who feel they can impact the cleaning industry in a healthy, positive, and/or proactive way do come and talk or just listen to be inspired, motivated, and engaged by our conversations.

Beyond Clean with ACE is a business podcast hosted by David Thompson, with 296 episodes on record and a Required Pod Score of 80.

David Thompson hosts Beyond Clean with ACE, a business show with 296 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #309

  Inside the World of Translation: Bridgeing Cultures in Legal, Medical, and Manufacturing Fields Susanne Evens BCWA S10:E13

  Sep 16, 202639 min

  In this episode, host Dave Thompson welcomes longtime friend Susanne Evens, founder of AAA Translation in Saint Louis, Missouri. Susanne shares her journey from Germany to building a global translation and interpreting business operating across every continent. She explains that translation goes beyond words, encompassing cultural nuances critical in legal, medical, and manufacturing sectors. Susanne discusses her worldwide network of professional translators, the $60 billion industry, and her company's recognition as a Top 100 Small Business by the U.S. Chamber of Commerce. She also addresses AI's role in translation, emphasizing that human expertise remains irreplaceable for complex, sensitive documents. Susanne Evens: 'It's a matter of life and death if it's not done right, and people can get hurt. We've seen these lawsuits that have been happening from improper translations.' https://www.aaatranslation.com/ LinkedIn: https://www.linkedin.com/in/sevens/ Podcast Introduction (00:00:16) The show "Beyond Clean with Ace" is introduced, highlighting its focus on personal and professional growth beyond just cleaning topics. Guest Introduction: Susanne Evans (00:01:02) Host Dave Thompson introduces the episode's guest, Susanne Evans from Saint Louis, and mentions their long-standing personal connection. Susanne's Business: Global Translation (00:03:23) Susanne describes her business, which offers foreign language translation and global consulting services on every continent except Antarctica. The Origin of the Business (00:05:14) Susanne explains how she got into translation, starting with her first job at Hewlett-Packard in Germany and later starting her business. Global Team and Client Relationships (00:06:49) Discussion on how Susanne manages her global team of translators, who are independent contractors, and maintains long-term client relationships. Finding New Translators and Clients (00:08:16) Susanne explains how she vets new translators from daily resume submissions and acquires new clients through referrals. Translation vs. Interpreting (00:12:46) The conversation shifts to the differences between translation (75% of the business) and interpreting (25%), which require different skill sets. The Importance of Professional Interpreters (00:15:01) Susanne emphasizes that being bilingual is not enough; trained, professional interpreters are crucial, especially in medical and legal fields. Language Nuances and Dialects (00:16:48) The complexities of language, such as the many dialects of Spanish, are discussed, highlighting the need for context-specific translation. Top 100 Small Businesses Award (00:19:23) Susanne shares her excitement about her company being named one of the top 100 small businesses in America by the US Chamber. Future of the Business and Retirement (00:22:39) Susanne reflects on her business's future and the challenges of planning for eventual retirement while loving her work. The Impact of AI on Translation (00:24:50) The role of AI is discussed as a helpful tool, but Susanne stresses it cannot replace human expertise for complex projects. The Story Behind the Company Name (00:29:58) Susanne reveals that "AAA Translation" was named to be listed first in the Yellow Pages when the business started. Most Translated Languages (00:30:49) Susanne identifies Spanish and Canadian French as the most frequently requested languages for translation projects like employee manuals and food labels. Final Takeaway: The Importance of Professionals (00:33:01) Susanne's key message is that professional, trained translators and interpreters are essential, as improper translation can have serious consequences. OUR WEBSITE ================================== ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle.. . TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl.. . TIKTOK: https://www.tiktok.com/@academyofclea.. . ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning

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  Episode #308

  Microbes to the Rescue: Pac-Man Microbes Eat Away Dirt and Odors in Your Facility * BCWA S10:E12

  Jul 14, 202627 min

  In this conversation, Madison McEnroe and I dive deep into the science, benefits, and practical applications of probiotic cleaning technology—a revolutionary approach that’s changing how we think about cleanliness, sustainability, and health in facilities of all kinds. Cleaners That Keep on Cleaning? Imagine spraying a surface, wiping it down, and having a microscopic army of "good bacteria" stay behind to keep cleaning for up to 14 days. That's what probiotics do! Madison compared them to little Pac-Man characters, constantly eating away at dirt and odor-causing grime long after you've put the cloth away. It’s like having a free employee working 24/7. What Does "Bio-Based" Actually Mean? We hear terms like "natural" and "organic" all the time, but Madison broke it down beautifully. Bio-based means the ingredients come directly from the earth—plants, trees, and other biological materials—not from synthetic, lab-made chemicals. It’s about harnessing nature's power in a scientifically proven way. Safety You Can Trust. One of the biggest takeaways was the safety profile. These products score a "000" on the health and safety scale. That means they're non-toxic to us, safe for aquatic life, and friendly to the environment. They're even used in over 500 hospitals, which speaks volumes about their safety and effectiveness. The End of Endless Scrubbing? We talked about those impossible-to-clean areas like grout and deep carpet stains. Because probiotics are living organisms, they can penetrate deep into porous surfaces and break down soils that traditional cleaners can't even reach. The idea of lightening grout stains over time without harsh chemicals is a total game-changer. Genesan Chemicals - https://www.cleaneasier.com/ GEM Supply & Genesan - https://catalog.gemsupply.net/CatalogSearch.aspx?Value=genesan OUR WEBSITE ================================== ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle.. . TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl.. . TIKTOK: https://www.tiktok.com/@academyofclea.. . ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning

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  Episode #307

  The Key Role of Empathy, Accountability, and Engagement in Cleaning Businesses with David Green * BCWA S10:E11

  Jun 29, 202616 min

  In this episode of Beyond Clean with ACE, host Dave Thompson welcomes David Greene, CEO of Rediscover Clean and the Rock Star Leadership Academy, for an insightful discussion on employee engagement in the commercial cleaning industry. Greene emphasizes that engaged employees are a company's greatest competitive advantage, outperforming any technology investment. The conversation explores common leadership pitfalls, the importance of empathy, and the value of meaningful recognition over superficial perks. Leaders are encouraged to balance kindness with accountability, listen actively, and invest in their people to drive performance, customer satisfaction, and lasting organizational success. https://www.rediscoverclean.com/ The Power of Engaged Employees (00:02:54) Engaged employees are described as the most inexpensive and effective productivity tool, surpassing technology and software in boosting performance. Common Leadership Mistakes (00:03:58) Leaders often focus on software and spreadsheets instead of building culture, leading to employees leaving leadership, not the company. The Impact on Customers (00:04:48) Happy and engaged employees directly create a positive experience for customers, whether in hotels or hospitals, leading to customer loyalty. The Emotional Side of Leadership (00:05:22) Leaders must be aware of employees' personal emotions, as they directly drive performance and overall company success. How to Improve Engagement (00:06:43) True engagement isn't about pizza parties; it's about small, meaningful actions like listening, recognition, and removing roadblocks for employees. Learning from Top Organizations (00:08:25) Examples from Ritz-Carlton and Cleveland Clinic show the value of listening to employees and involving them in relevant decisions. Kindness and Accountability (00:10:03) Effective leadership combines kindness (showing you care) with accountability (maintaining high standards) and explaining the "why" behind decisions. The Emotional Bank Account (00:11:28) Leaders should make regular "deposits" of positive interactions with employees, so "withdrawals" during tough conversations are less impactful. Leading Across Generations (00:12:41) The hosts discuss the challenge of managing and communicating effectively with the five different generations present in the cleaning industry workforce. Final Advice for Leaders (00:13:50) Leaders should stop chasing new apps and systems and instead invest in their people to build a strong, performance-driven culture. OUR WEBSITE ================================== ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle.. . TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl.. . TIKTOK: https://www.tiktok.com/@academyofclea.. . ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning employee engagement, leadership, workplace culture, organizational success, kindness, accountability, emotional aspects, commercial cleaning industry, personal growth, professional growth, Academy of Cleaning Excellence, podcast, Beyond Clean with ace, productivity, engaged employees, customer satisfaction, training sessions, emotional awareness, leadership pitfalls, meaningful actions, employee recognition, trust, goodwill, emotional bank account, generational diversity, effective communication, mentorship, Rediscover Clean, Rock Star Leadership Academy, employee education, development, positive experiences, empathy in leadership, workplace challenges, decision-making processes, competitive advantage.

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  Episode #306

  Cleaning Up Crime Scenes: Not Your Average Dusting Job, with Rashelle & Mark * BCWA S10:E10

  Jun 12, 202618 min

  In this episode of Beyond Clean with Ace, host Dave Thompson speaks with Rashelle and Mark, a husband-and-wife instructor team specializing in trauma and crime scene cleanup. They discuss the physical, psychological, and safety challenges of this demanding field, emphasizing that TV portrayals often mislead people about the reality of the work. The conversation covers their upcoming classroom-based course in Orlando, which addresses safety protocols, industry standards, client communication, and equipment. The class welcomes cleaning professionals of all backgrounds, from carpet cleaners to restoration contractors, and helps attendees determine whether this specialized field is right for them. https://events.humanitix.com/iicrc-trauma-and-crime-scene-technician-tcst-orlando-9-29-and-30-26 'Mark', '00:13:43', 'I remember early in my career that I got called out to clean up a situation where a lady put her hand out to steady herself, went through the window, and almost bled out on the floor.' 'Dave Thompson', '00:15:34', 'I went into the basement, it was so bad I went and got an oxygen tank from the rental store, went in and found two dead bodies.' 'Rashelle', '00:12:18', 'We have opportunities to make really inappropriate and bad choices, and it really comes down to you, within yourself, do the right thing.' OUR WEBSITE ================================== ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle.. . TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl.. . TIKTOK: https://www.tiktok.com/@academyofclea.. . ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning

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  Episode #305

  How One Software Helped a User Land a $4,200-a-Month Contract in Just Four Days * BCWA S10:E9

  Jun 10, 202616 min

  In this episode of Beyond Clean with Ace, host Dave Thompson speaks with Edwin Eaton, owner of I Pro Building Services and creator of Cinch Janitorial Software. Edwin shares how his experience running a commercial cleaning company in rural Washington inspired him to build software specifically designed for the industry. They discuss Cinch's key features, including bidding calculators, scope-of-work templates, CRM, inspections, geofencing, payroll reporting, and an AI assistant. Dave also highlights a special offer that combines his Academy of Cleaning Excellence bidding classes with an extended free trial and a discount on Cinch. To get this offer, use code: GEM26 https://cleancinch.com/ or attend a Bidding for Profit class. https://collections.humanitix.com/bidding-and-marketing-cleaning-contracts-for-profit Cinch Janitorial Software: "00:02:51" Bidding Calculators: "00:06:29" Cinch Leads: "00:08:01" Geofencing: "00:09:10" Synch IQ: "00:09:45" QuickBooks: "00:11:25" 15-Day Free Trial of Cinch: "00:14:01" 50% Discount on First Two Months: "00:14:01" OUR WEBSITE ================================== ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/ SOCIAL ============================ PODCAST: https://beyondcleanwithace.podbean.com/ FACEBOOK: https://www.facebook.com/AcademyofCle.. . TWITTER: https://twitter.com/rockstarsclean INSTAGRAM: https://www.instagram.com/academyofcl.. . TIKTOK: https://www.tiktok.com/@academyofclea.. . ============================ #safe #healthy #cleaning #academyofclean #rockstarsofcleaning

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