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Behind the Review

Hosted by Yelp · business · EN

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About this Podcast:

Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features candid conversations with entrepreneurs and industry leaders—uncovering the stories, surprises, and creative strategies behind successful businesses. Whether you’re looking for inspiration, actionable tips, or insights to help your own business grow, tune in for fresh perspectives and expert advice, now also available on YouTube.

Pitch Analysis

Required Pod Score for this podcast. PitchCentric checks your profile against host openness, topical fit, and audience signals before you generate a pitch.

Contact path

Verified email

Booking probability

36%

Guest openness

Selective

Verified email on file
80/100
Required Score

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Questions about Behind the Review

What is Behind the Review about?

Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features candid conversations with entrepreneurs and industry leaders, uncovering the stories, surprises, and creative strategies behind successful businesses. Whether you’re looking for inspiration, actionable tips, or insights to help your own business grow, tune in for fresh perspectives and expert advice, now also available on YouTube.

Who hosts Behind the Review?

Behind the Review is hosted by Yelp. The show has published 216 episodes to date.

What has Behind the Review covered recently?

Recent episodes include "Lynn Smith on Mastering Communication, Presence, and Feedback to Grow Your Business" (22 October 2025, 38 minutes), "Bobby Berk’s Secrets to Customer Engagement, Team Culture, and Standout Design" (15 October 2025, 32 minutes), and "From Fish Cheeks to Bub’s Bakery: How Jenn Saesue & Chat Suansilphong grew 55 Hospitality" (8 October 2025, 36 minutes).

How often does Behind the Review publish?

Behind the Review publishes roughly weekly, with episodes averaging 36 minutes across 216 episodes.

How hard is it to get booked on Behind the Review?

Booking probability for Behind the Review is 36%, and the host is rated Selective on guests. Behind the Review requires a Pod Score of 80 or higher. Behind the Review's contact route on record: verified email.

Who should pitch Behind the Review?

The strongest fits for Behind the Review are Business & Management Consulting and Photography, Polling & Other Services. Behind the Review has a business audience.

About the host

Yelp hosts Behind the Review, a business podcast with 216 episodes published.

Verified host email: ████████@████.comSign in to unlock →

Recent episodes

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

  • Behind the Review

    Lynn Smith on Mastering Communication, Presence, and Feedback to Grow Your Business

    Oct 22, 202538 min

    Media expert Lynn Smith shares how mastering communication unlocks business growth, team trust, and brand visibility. Lynn outlines strategies to overcome the “brain bully,” communicate with presence, handle feedback...

  • Behind the Review

    Bobby Berk’s Secrets to Customer Engagement, Team Culture, and Standout Design

    Oct 15, 202532 min

    TV design expert and bestselling author Bobby Berk joins Emily to share how he grew from retail entrepreneur to celebrated TV personality, building an authentic brand at every step. Bobby reveals his approach to...

  • Behind the Review

    From Fish Cheeks to Bub’s Bakery : How Jenn Saesue & Chat Suansilphong grew 55 Hospitality

    Oct 8, 202536 min

    Jenn Saesue and Chat Suansilphong of 55 Hospitality share how they redefined Thai food in NYC with Fish Cheeks, launched Bangkok Supper Club, and are now opening Bub’s Bakery. Hear their insights on spotting market...

  • Behind the Review

    Café Empire Building: Maman’s Secrets to Growth, Branding, & the Martha Stewart Effect

    Oct 1, 202538 min

    Elisa Marshall, co-founder of Maman cafés, shares how she grew a bakery from 1 curated location, to over 40! Plus landing a dream collab with Martha Stewart. Hear her top tips on menu innovation, brand storytelling...

  • Behind the Review

    The Property Brothers: How a Real Estate Business Became a Brand Empire

    Sep 24, 202526 min

    Drew and Jonathan Scott—the Property Brothers—share how childhood side hustles fueled their rise to global brand leaders. Learn how innovation, authenticity, and listening to customers built their product empire and hit...

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  • Behind the Review

    How Pana Food Truck Became an Arepas Empire

    Sep 17, 202536 min

    The inspiring journey of Pana Food Truck. Founder Herman Sierra shares how he and his brother brought Venezuelan arepas to California, overcoming setbacks and building a community one customer at a time. Hear about...

  • Behind the Review

    How CAVA’s Culture Fueled Its National Expansion (with Founder, Ted Xenohristos)

    Sep 10, 202546 min

    Go behind the scenes with Ted Xenohristos, founder and Chief Concept Officer of CAVA, as he shares how the Mediterranean-inspired brand grew from a single, family-run restaurant, to a national sensation. Discover the...

  • Behind the Review

    The Repeat Customer Formula - Josh Campbell of Rescue Air and Plumbing

    Aug 20, 202543 min

    Josh Campbell of Rescue Air & Plumbing joins Emily to reveal how he scaled a family-founded HVAC business into a multimillion-dollar home services powerhouse. Dive into practical lessons on acquiring and integrating new...

  • Episode #8

    Customer Service Wins: The Pest Brothers’ Journey from Startup to Standout

    Aug 13, 202545 minS4

    Family-run businesses bring something special to their communities—and Pest Brothers is proof. Jose and Michael Rodriguez share how they’ve grown from summer door-knocking to one of Yelp’s Top 100 Local businesses...

  • Behind the Review

    Serving Up Community: Secrets from Soul & Smoke and the James Beard Foundation

    Aug 6, 202539 min

    Independent restaurants do more than serve food—they anchor communities. Dr. Anne McBride of the James Beard Foundation and Chef D’Andre Carter of Soul & Smoke join Emily to explore how independent restaurateurs build...

  • Behind the Review

    From Side Hustles to CEO: Everette Taylor’s Crowdfunding Blueprint for Small Business Growth

    Jul 29, 202534 min

    Kickstarter CEO Everette Taylor joins Behind the Review to share his journey from teen entrepreneur to leading the world’s biggest crowdfunding platform. Learn what crowdfunding is (and isn’t), how Kickstarter helps...

  • Behind the Review

    How DivaDance Grew From 1 Class to 50+ Locations — Franchise Lessons with Jami Stigliano

    Jul 22, 202530 min

    DivaDance founder and CEO Jami Stigliano joins host Emily for a deep dive on building a movement-based business that inspires confidence and community. Jami shares candid lessons on accessing capital, scaling with...

  • Episode #4

    Level Up Your Home Service Business: Angie Snow’s ServiceTitan Success Strategies

    Jul 15, 202531 minS4

    From running an HVAC business with her husband to becoming the Principal Industry Advisor at ServiceTitan, Angie Snow shares proven ways to recruit new talent, boost online reviews, retain employees with creative...

  • Episode #3

    From Franchisee to CEO: How 16 Handles Is Winning with Flavor & Loyalty

    Jul 8, 202543 minS4

    How does a “flavor drop” every month, pop culture infusions, and a unique loyalty program help 16 Handles thrive in the frozen yogurt game? CEO Neil Hershman shares his journey from franchisee to CEO, the secrets behind...

  • Episode #2

    Building Value Beyond Price: Joe Crisara's Home Service Playbook

    Jul 1, 202537 minS4

    Host Emily Washcovick sits down with Joe Crisara—veteran contractor, business coach, and Service MVP podcast host. Joe shares hard-won lessons from nearly 50 years in home services: why profit takes courage, how to...

  • Episode #1

    Busy Philipps on Pivoting, Partnerships, and Being Real

    Jun 25, 202540 minS4

    Actress, writer, and entrepreneur Busy Philipps gets real about authenticity, brand partnerships, and turning disappointments into new opportunities. Tune in to hear how Busy's unfiltered approach shaped influencer...

  • Behind the Review

    Flavor, Feedback, and Flat Croissants: Alexander’s Patisserie Innovates Through Pastry

    Apr 24, 202528 min

    Alexander’s Patisserie combines traditional culinary technique with innovation to create pastries that delight customers—and sometimes go viral. Chef Shu and Vice President David Brungard share how team culture, quality...

  • Behind the Review

    Influencer Marketing 101: Building Authentic Brand Relationships

    Apr 17, 202534 min

    What is influencer marketing—and how can small businesses use it effectively? Emily Washcovick sits down with Julianne Fraser, founder of Dialogue NYC, to break down the types of influencers, how to build lasting...

  • Behind the Review

    Junkluggers Turns Curbside Chaos to a Customer-Centered Franchise

    Apr 10, 202532 min

    Fast, reliable service and a commitment to sustainability sets Junkluggers apart from other junk hauling providers. President Justin Waltz shares how responsiveness, customer connection, and eco-friendly practices have...

  • Behind the Review

    A Taste of the Unexpected: Venhue's Culinary Show

    Apr 3, 202528 min

    In this episode of "Behind the Review," we delve into the journey of Justin Twohig, the innovative founder of Venhue, a fine-dining, tasting-menu restaurant in New York City. Justin discusses how he turned the...

Recent guests

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