Hosted by Heretto · 🇺🇸 US · EN · 21 episodes
Established thought leaders with verified media credentials.
Welcome to Behind the Docs — the podcast that spotlights the people who make technical content come to life. Whether you're a seasoned tech writer, content strategist, or just curious about the brains behind the docs you rely on every day, this show is for you.Each episode features real conversations with the folks who build help sites, craft user guides, and keep the content engine running behind the scenes. No jargon, just smart, engaging stories about the work, the wins, and the humans making it happen.
Heretto hosts Behind the Docs, a technology show with 21 episodes published.
In this episode of Behind the Docs, Patrick Bosek sits down with Fabrizio Ferri-Benedetti to explore what AI actually means for the future of technical communication — beyond the hype. Fabri shares his journey from softw
This episode of Behind the Docs is coming straight from the conference floor at ConVEx 2025 in Pittsburgh — a collection of candid conversations with the people who make this community what it is. From first-timers to ve
In this special replay from Scriptorium's Content Operations podcast, Sarah O'Keefe sits down with our very own Patrick Bosek to tackle one of the thorniest problems in AI-powered content work: governance. Patrick and Sa
Jeff Cross didn't plan to become a technical writer. He started a computer science degree, dropped out, spent a year trying to make it as a fiction writer, went back for a philosophy degree, considered academia, and then
In this episode of Behind the Docs, Ren sits down with Dachary Carey of MongoDB to explore a rapidly emerging challenge: AI agents can’t reliably read your documentation and most teams don’t realize it. Dachary shares ho
In this episode of Behind the Docs, Patrick sits down with Manny Silva, Head of Documentation at Skyflow, to explore what happens when technical writing evolves into full-scale content systems. From growing up building c
In this episode of Behind the Docs, Ren welcomes back Sara Feldman, Director of Member Engagement at the Consortium for Service Innovation and longtime advocate for knowledge-driven customer experience. Sara began her ca
In this episode of Behind the Docs, Ren sits down with Melanie Denise Davis — journalist-turned-technical-communication leader, AI Wrangler, and founder of Dragonfly Diva Docs. Melanie’s career spans the evolution of mod
In this episode of Behind the Docs, Patrick Bosek interviews Dave Koelmeyer, the Content Operations Manager at IDEXX. Dave shares his unexpected journey from IT support to becoming a professional technical communicator.
In this special episode of Behind the Docs, Ren sits down with Heretto’s own Jarod Sickler — philosopher-turned-structured-content expert, and one of the most genuinely thoughtful voices in the documentation world. Jarod
In this episode of Behind the Docs, we sit down with Sandie Markle, content engineer and CEO of Blueberri, whose journey through food tech, structured content, and accidental content engineering is one of the most fascin
In this episode, we welcome Laura Minaie to Behind the Docs! Laura recently joined our team and brings a fascinating journey from editing training documents at Chili's to becoming a content strategist in the tech documen
Episode Overview Join host Patrick Bosek in conversation with Karissa Van Baulen, a customer education professional with over a decade of experience in technical communication and knowledge management. Karissa shares her
The conversations keep rolling at LavaCon! In this episode, we’re talking to four guests who each bring a totally different perspective on content, tech, and the future of our field. Sandie Markle, founder of Blueberri,
We took Behind the Docs on the road to LavaCon 2025 in Atlanta! Host Ren Taylor chats with some of the brightest minds in tech comm and content strategy — including Hannah Kirk, Noz Urbina, Kat Rierson, Manny Silva, and
In this episode of Behind the Docs, Ren reconnects with Randee Knapp, Tech Pubs Manager at ECHO Inc.—one of the very first people she met in the TechComm community. Randee shares her journey from an unexpected start in t
In this episode of Behind the Docs, Ren reconnects with Kimberly Voltaire, Technical Editor at Simpli.fi, after first meeting through a Help Site Assessment. Kimberly shares her journey from aspiring English professor to
Kat Reierson, Senior Technical Writer at DocuSign, joins Behind the Docs to share how a single Google search set her on a path to a fulfilling career in technical documentation. Kat opens up about: Her unconventional sta
In this episode, Ren Taylor sits down with Kaitlyn Snook, Technical Communicator at ACS Technologies, to talk about her journey into technical writing—from studying computer science to discovering her passion for communi
In this episode of Behind the Docs, Patrick sits down with Matt Knight, Publishing Systems Manager at the Chartered Insurance Institute, to explore how more than three decades in publishing, typesetting, and learning mat
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Behind the Docs is hosted by Heretto. The show is categorised under technology (business) and has published 21 episodes.
Behind the Docs has published 21 episodes.
Behind the Docs regularly covers technology, business, education. It sits in the technology category, with a business focus.
Behind the Docs is accessible for guests with genuine technology expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Behind the Docs hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Behind the Docs average 38 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates Behind the Docs's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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