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Hosted by RFI Global · 🇺🇸 US · EN · 100 episodes
Established thought leaders with verified media credentials.
Welcome to RFI Global’s Banking Uncovered - the podcast that goes behind the industry PR, the media spin, the product awards and the investor reports to look at what’s really going on in the industry. Using customer data we focus on how are customers behaving, how behaviour is changing and how institutions are reacting to new customer needs.At the same time as the rapid development and enhancement of data capability, the impact of generative AI and the emergence of stronger fintech propositions, traditional banks have invested heavily in their digital capabilities. As the industry stalwarts, challengers and fintechs continue to compete in this new digital and physical world, we bring together divergent opinions and viewpoints. Talking to CEOs, founders, global experts and leaders in banks, payments, fintechs and challengers spanning the globe, we ask the big questions facing the industry.In depth interviews and panel discussions, combined with RFIs global customer data lake will ask:
RFI Global hosts Banking Uncovered Podcast, a business show with 100 episodes published.
With more than 125 million consumers in the US alone and a $12.5 trillion economic footprint, the 50+ segment is one of the largest and most influential customer groups. Yet many financial institutions approach this audi
Bank of America data shows that 94% of customer interactions now take place through digital channels. As customers become accustomed to new technologies, expectations continue to evolve. Today's innovations quickly becom
Redwood Credit Union has built its approach around a clear philosophy: every product, service and interaction must ultimately serve the member. From early investment in digital channels to creating seamless, intuitive ex
As digital adoption accelerates across commercial and business banking, the role of the relationship manager is not diminishing - it is becoming more critical. In this episode of Banking Uncovered, Jon Ruston speaks with
Singapore is a regional hub for banking and wealth, and one of Asia’s most developed and dynamic markets. Its affluent segment is highly attractive and increasingly complex. Affluent customers typically maintain relation
High-Net-Worth (HNW) households account for one in 10 US households, yet they control a disproportionate share of the nation’s wealth. According to RFI Global’s MacroMonitor, the largest ongoing study of US household fin
In this episode of Banking Uncovered, host Charles Green sits down with Brett King, world-renowned futurist, bestselling author, and fintech founder, to unpack the data behind the global decline of bank branches and what
In this episode of Banking Uncovered, host Charles Green speaks to Natalia Goh, CEO of MariBank and member of Singapore’s Government Technology and Innovation Committee, to explore how the next wave of digital banking is
2025 marks a pivotal shift in consumer behaviour in financial services -the year mobile banking overtook online banking as the primary way customers interact with their finances. For many, the app is the bank. As custome
In this episode of Banking Uncovered, host Charles Green speaks to Hubert Petka, Group Director at RFI Global, about the growth and maturity of fintechs worldwide, and what’s next as the sector shifts from disruption to
In this episode of Banking Uncovered, Charles Green speaks to Gourab Kundu, Citi Wealth’s head of digital growth for Asia South, based in Singapore, about the latest trends and innovations in digital wealth management an
Wealth is rising rapidly across Asia, in both the number of affluent consumers and the value they hold. In this episode of Banking Uncovered, Charles Green speaks to Stefano Colombu, Managing Director of Asia at RFI Glob
In this episode of Banking Uncovered, host Charles Green is joined by Rishi Lalwani, currently Global Head of Lending for SME Banking at Standard Chartered, to explore the evolving landscape of SME banking across Asia an
In this episode of Banking Uncovered, we explore how Square is transforming the payments landscape for merchants and small businesses and redefining the future of banking. As digital transactions become increasingly prev
The US financial landscape is evolving fast. While fintech adoption lagged behind other markets, a rapid shift is underway—31% of US households now hold accounts with a digital-only bank. What does this mean for traditio
In this episode of Banking Uncovered, we take a deep dive into the evolving financial landscape, exploring the complex relationship between cash, fintech innovation and regulatory frameworks worldwide. As digital banking
Westpac’s digital banking strategy has significantly enhanced customer experience, with its mobile app achieving an NPS of 21.7 - one of its best scores to date. With over 5 million customers banking online every month,
The property market is experiencing a wave of change, from the recovery of UK lending and the US market emerging from a ‘hibernation period’, to falling housing values in Australia and New Zealand. The dynamics worldwide
For most Americans, their financial institution is the last thing on their minds - they’re too busy navigating pay cheque-to-pay cheque living, rising costs and a housing crisis. What they need from financial service pro
Customer engagement in banking is shifting from passive loyalty to active engagement, driven by innovation and increasing customer expectations. Today’s customers want banks that understand their unique needs, offer quic
Brett King
world-renowned futurist, bestselling author, and fintech founder · Helmet Painter/Bespoke Design Studio
2 appearances on this show
Carey Kyler
AARP
1 appearance on this show
Mark Donohue
iSky
2 appearances on this show
Jorge Camargo
Bank of America
1 appearance on this show
Claire May
Santander UK
1 appearance on this show
Luke Allchin
RFI Global
1 appearance on this show
Hubert Petka
RFI Global
1 appearance on this show
Gourab Kundu
Citi Wealth
1 appearance on this show
Stefano Colombu
RFI Global
1 appearance on this show
Rishi Lalwani
Standard Chartered
1 appearance on this show
Jess Aloi
Square
1 appearance on this show
Clinton Cheng
Visa
1 appearance on this show
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Banking Uncovered Podcast is hosted by RFI Global. The show is categorised under business and has published 100 episodes.
Banking Uncovered Podcast has published 100 episodes.
Banking Uncovered Podcast regularly covers business. It sits in the business category.
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