
B2B Marketing: Tomorrow's Best Practices... Today
The Future of GovTech Marketing: Data, Trust & Customer Relationships
What does it take to build a user conference from scratch, market to public-sector customers, and lead a team through constant change? Clark Newby sits down with Jen Edwards, CMO of Euna, to unpack the strategies behind all three.Jen shares how Euna went from having no user conference to launching Universe, its first customer event, just nine months later—with roughly 250 attendees in year one and plans to build it into a much larger annual community. She explains how her team balanced branding, venue selection, budget constraints, and the unique needs of public-sector customers while building a repeatable event strategy.The conversation also explores what makes marketing to government, education, nonprofit, and other public-sector organizations different. With longer sales cycles, regulatory and compliance considerations, and intense accountability around public spending, building trust and demonstrating value are critical.Clark and Jen dig into how Euna combines data-driven marketing with relationship-driven marketing, including intent data, propensity data, customer advocacy, and a go-to-market command center designed to help sales teams understand where target accounts stand.They also discuss the complexities of building partnerships with major ERP platforms like SAP, Workday, and Oracle, including how to create clear expectations and accountability when partners can sometimes have competing solutions.Finally, Jen shares her perspective on becoming a change agent, why trust and accountability are foundational to high-performing teams, and why marketers should resist the idea that they've already "figured it out." She also explains why getting involved in communities—professional or otherwise—can create relationships, mentorship opportunities, and unexpected career connections.-----CONNECT with us at:Website: https://leadtail.com/Leadtail TV: https://www.leadtailtv.com/LinkedIn: https://www.linkedin.com/company/lead...Twitter: https://twitter.com/leadtailFacebook: https://www.facebook.com/Leadtail/Instagram: https://www.instagram.com/leadtail/----00:00 — The Tension Between Marketing & Go-to-Market00:37 — Building Euna’s First User Conference04:15 — How to Launch a Conference From Scratch06:43 — Marketing to Public-Sector Customers09:42 — The Unique Challenge of Public Budgets11:34 — Using Data & Customer Advocacy to Drive Growth14:41 — Building Strategic Partnerships With SAP & Workday17:12 — Becoming a Change Agent as a Marketer20:19 — Why Marketers Must Stay Curious & Adaptable23:00 — Why Community Is Essential to Building Relationships#b2bmarketing #b2b

