
Episode #8
Stronger Than the Storm: Resilience in Action
As we cross the two-year anniversary of Hurricane Helene, this episode of the B Excellent Podcast looks back at the storm’s impact and the people who helped their communities move forward. Josh and Aaron talk with Lisa Carter, Ballad Health’s Southern Region President, and Jennifer Harrah, AVP, Digital Care Operations and former CNO and Administrator at Unicoi County Hospital . Lisa and Jennifer reflect on the impact of Hurricane Helene on Ballad Health team members, the community, and themselves. They also look ahead with optimism to the new Unicoi County Hospital and its recent groundbreaking, and discuss how they incorporate B Excellent principles into their day-to-day work. It’s a conversation about resilience, leadership, community, and what it means to look ahead after a life-changing event.

