
Episode #15
Recipes for Restaurant Risk Management Success
<h3>Featured Guest</h3><p>Jay Gates<br />Managing Director, Gallagher National Restaurant Practice<br />20+ years in insurance, former Applebee’s risk leader, RIMS committee member, and Kids Chance Nebraska board member.</p><h3>What We Cover</h3>Jay’s unexpected path into risk and insuranceLessons learned investigating EEOC claims early in his careerLeadership principles developed while managing large claims teamsBuilding a full ERM program for 165+ Applebee’s locationsThe most surprising and severe claims in restaurant operationsHow Gallagher reduces the total cost of risk for restaurant clientsInnovative approaches including captives and proprietary analyticsUnderestimated risks: cyber breaches + product recallsThe growing impact of AI...


