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A friendship forged in the chaos of working in hospitality. Joella and Helene take you behind the sacred counter of a cafe and share what it is really like serving coffee and food to humans all day. Customer service is filled with its own unique life and no one really knows what goes on behind a counter. What makes it all that much more fascinating is that one of them is originally from the UK and the other from New Zealand, but they both live in Canada. You would think the cultures, both in hospitably and life, are not that far apart but it is not as interchangeable as it seems. In this slightly quirky but wholesome podcast you will hear about customers that have the potential to make or break a perfectly great working day, what it is like to live in a country not your own and the banter between two great friends. Occasionally you might get a glimpse into the beauty that is humanity and how a 5 minute interaction can make an entire occupation worth it. We know how to la
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Signup to Generate a PitchAnd Another Thing is a comedy podcast hosted by Joella & Helene, with 50 episodes on record and a Required Pod Score of 80.
Joella & Helene hosts And Another Thing, a comedy show with 50 episodes published.
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Episode #50
We’ve made it to 50 episodes! On this week’s episode, Helene and Joella celebrate the milestone by taking a look back at their journey so far. They put each other through a series of questions covering favourite memories, the moments that made them laugh the most, lessons learned along the way, and what they’re looking forward to as they head into the next 50 episodes.
Episode #49
On this week’s episode, Helene and Joella take on the ever-evolving world of hiring the younger generation and ask the question: are young people lacking the basic life and work skills we once took for granted, or has modern life simply changed the opportunities they have to develop them? From the disappearance of the traditional after-school job to the realities of stepping into a fast-paced, high-pressure café environment, they explore how work ethic, responsibility and confidence are developed—and whether they can actually be taught. Helene and Joella share the different approaches, mindsets and techniques they use when bringing younger staff into the hospitality world, along with the patience, adaptability and occasional deep breath that comes with it.
Episode #2
On this week's episode, Helene and Joella tackle their biggest pet peeves—or pet hates, depending on which side of the world you're from. They share the sometimes serious, often humorous ways they coach staff to save money, work smarter, and, on occasion, keep all ten fingers intact. Joella also uncovers some fascinating Victorian-era facts from a recent work project, before the pair question just how much history is too much history for a hospitality podcast.
Episode #47
On this week's episode, Helene and Joella take a trip through culinary history as they uncover the origins of the Michelin Guide and how a clever marketing campaign evolved into one of the world's most prestigious restaurant rating systems. They explore what it takes for restaurants to earn the coveted Michelin stars and discuss the dedication, precision, and pressure of working in such a high-standard environment. With summer well underway, another concert inevitably finds its way into the conversation. And, in true podcast fashion, power outage season arrives just in time to wreak havoc on this week's recording, proving that even the best-laid plans don't always go to plan.
Episode #46
On this week’s episode, Helene and Joella talk listeners through what a day looks like when they’re back at work after time away and trying to find their feet again. They reflect on how their leadership styles differ, while also complementing one another in the day-to-day running of the café. True to form, the conversation takes a detour into the world of sport, where two self-confessed non-sports people attempt to make sense of New Zealand’s team names. An event packed with cyclists also takes centre stage, proving once again that there’s no shortage of drama in the day-to-day life of a café worker.
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Based on semantic analysis of episode topics and host coverage, this show is a strong guest fit for executives in:
Industry fit is computed by PitchCentric using vector embeddings of the show's episode catalog.
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