Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.
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Contact path
Verified email
Booking probability
39%
Guest openness
Selective
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Signup to Generate a PitchAmazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business.
Recent episodes include "Human Judgement in the Age of AI Featuring Rachel Orston" (13 October 2026, 17 minutes), "How Memberships Create Customer Loyalty and Retention Featuring Jeff Helfgott" (6 October 2026, 19 minutes), and "How to Operationalize Customer Retention Featuring Ed Howie" (29 September 2026, 22 minutes).
Amazing Business Radio publishes roughly weekly, with episodes averaging 20 minutes across 607 episodes.
Booking probability for Amazing Business Radio is 39%, and the host is rated Selective on guests. Amazing Business Radio requires a Pod Score of 80 or higher. Amazing Business Radio's contact route on record: verified email.
The strongest fits for Amazing Business Radio are Business & Management Consulting. Amazing Business Radio has a business audience.
Amazing Business Radio is a business show with 607 episodes published.
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Amazing Business Radio
Why Customer Feedback, Trust, and Human Decision-Making Matter More than Ever Shep interviews Rachel Orston, Chief Customer Officer at Instructure. She talks about how human judgment and transparent feedback loops are...
Amazing Business Radio
Turn Every Customer Interaction into a Longterm Relationship Shep interviews Jeff Helfgott, CEO of Boardroom Salon for Men. He talks about how businesses can transform customer transactions into long-term loyalty...
Amazing Business Radio
Six Essential Realities for Winning Lifelong Customers Shep interviews Ed Howie, Founder & CEO of Lifelong Customers®. He shares how to keep customers coming back for life by training frontline employees to...
Amazing Business Radio
How Customer Experience (CX), Not Technology, Should Drive Business Strategy Shep interviews Clifford Hudson, the former CEO of Sonic and co-author of Bricks and Clicks: How We Drove Sonic Into the Digital Age...
Amazing Business Radio
Why Customer Experience Isn’t a Department, It’s a Company-Wide Strategy Shep interviews Keith Farley, Chief Customer Officer for Aflac, Inc. He talks about delivering best-in-class customer experience by hiring for...
Amazing Business Radio
Creating the Emotional Resonance that Connects Customers and Brands Shep interviews Bob Rogers, a former Disney employee, founder of BRC Imagination Arts and author of DEEP STORY™. He talks...
Amazing Business Radio
How to Improve Performance with Gamification and Feedback Shep interviews Jimmy Chebat, founder and CEO of ZIZO Technologies. He talks about how employee engagement and retention can be intentionally designed and...
Amazing Business Radio
How AI and Behavioral Science Are Transforming Customer Experience Shep interviews Roger Dooley, keynote speaker and author of The Persuasion Engine. He talks about how AI and neuromarketing tools help businesses...
Amazing Business Radio
How Consistent Values Drive Unforgettable Service Shep interviews Cheryl Christensen, Sr. Vice President of Operations at Gathering Place. She talks about her journey from frontline roles to leadership...
Amazing Business Radio
How Values Drive Company Culture and Customer Satisfaction Shep interviews Paul Ingram, Kravis Professor of Business at Columbia Business School and author of What Do You Really Stand For?. He discusses how...
Amazing Business Radio
Leveraging AI Efficiency and Human Insight Shep interviews Filip Jaskólski, Chief Product Officer at Text. He talks about how customer service, empowered by AI and human collaboration, can shift from being a...
Amazing Business Radio
Balancing Productivity and Customer Satisfaction with Automation Shep interviews Jeff Fettes, founder and CEO of Laivly. He talks about how organizations can integrate AI across the entire customer...
Amazing Business Radio
The Return on Investment of Good Customer Reviews Shep interviews Daniel Vivarelli, founder of Starloop. He talks about how customer reviews build business reputations...
Amazing Business Radio
Building Employee Engagement for Better Customer Outcomes Shep interviews Mark Valentino, Head of Business Banking at Citizens Bank. He talks about engaging and retaining the new generation of...
Amazing Business Radio
Using AI to Enhance, Not Replace, Customer Relationships with Natalie Beckerman Balancing AI Efficiency and Humanity in Customer Service Shep interviews Natalie Beckerman, Chief Business Officer at iQor Inc. and author of...
Amazing Business Radio
How Consistency and Convenience Create Loyal Customers Shep interviews Greg Tucker, CEO, Tucker & Company, and author of Frictionless Brand Experience. He discusses the sources of friction that hinder the delivery of a...
Amazing Business Radio
How Unconscious Experiences Shape Customer Loyalty Shep interviews Lou Carbone, Founder and CEO (Chief Experience Officer) of Experience Engineering®, Inc. He talks about how emotionally resonant experiences create...
Amazing Business Radio
Creating Future-Focused Customer Interactions Shep interviews Zee Hussain, Head of Global Enterprise Solutions at AT&T Business. He talks about how businesses can elevate customer experiences by anticipating future...
Amazing Business Radio
Building Customer Loyalty Through Experience and Community Shep interviews Sujay Saha, founder and CEO of Cortico-X. He talks about how aligning customer experience with pricing and expectations drives value. This...
Amazing Business Radio
How a Unified Communication System Empowers Employees and Delights Customers Shep interviews Damon Covey, General Manager of Unified Communications and Collaboration at GoTo. He talks about the importance of tailored...
Recent guests on Amazing Business Radio. Study who booked and why before you pitch.
pharmacist turned functional medicine practitioner, The Angry Therapist
Head of Marketing, Zoetis Equine
Best Selling Author and Global Keynote Speaker on Leadership & Accountability, Accountability Institute
motivational speaker, best-selling author, coach, Motivating the Masses
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