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Hosted by Unknown Host · 🇺🇸 US · EN · 599 episodes
Established thought leaders with verified media credentials.
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.
Unknown Host hosts Amazing Business Radio, a business show with 599 episodes published.
How Consistent Values Drive Unforgettable Service Shep interviews Cheryl Christensen, Sr. Vice President of Operations at Gathering Place. She talks about her journey from frontline roles to leadership at Dis
How Values Drive Company Culture and Customer Satisfaction Shep interviews Paul Ingram, Kravis Professor of Business at Columbia Business School and author of What Do You Really Stand For?. He discusses how aligne
Leveraging AI Efficiency and Human Insight Shep interviews Filip Jaskólski, Chief Product Officer at Text. He talks about how customer service, empowered by AI and human collaboration, can shift from being a c
Balancing Productivity and Customer Satisfaction with Automation Shep interviews Jeff Fettes, founder and CEO of Laivly. He talks about how organizations can integrate AI across the entire customer servic
The Return on Investment of Good Customer Reviews Shep interviews Daniel Vivarelli, founder of Starloop. He talks about how customer reviews build business reputations and Starloop’s u
Building Employee Engagement for Better Customer Outcomes Shep interviews Mark Valentino, Head of Business Banking at Citizens Bank. He talks about engaging and retaining the new generation of empl
Using AI to Enhance, Not Replace, Customer Relationships with Natalie Beckerman Balancing AI Efficiency and Humanity in Customer Service Shep interviews Natalie Beckerman, Chief Business Officer at iQor Inc. and author of
How Consistency and Convenience Create Loyal Customers Shep interviews Greg Tucker, CEO, Tucker & Company, and author of Frictionless Brand Experience. He discusses the sources of friction that hinder the delivery of a b
How Unconscious Experiences Shape Customer Loyalty Shep interviews Lou Carbone, Founder and CEO (Chief Experience Officer) of Experience Engineering®, Inc. He talks about how emotionally resonant experiences create custo
Creating Future-Focused Customer Interactions Shep interviews Zee Hussain, Head of Global Enterprise Solutions at AT&T Business. He talks about how businesses can elevate customer experiences by anticipating future needs
Building Customer Loyalty Through Experience and Community Shep interviews Sujay Saha, founder and CEO of Cortico-X. He talks about how aligning customer experience with pricing and expectations drives value. This episod
How a Unified Communication System Empowers Employees and Delights Customers Shep interviews Damon Covey, General Manager of Unified Communications and Collaboration at GoTo. He talks about the importance of tailored, un
Listening, Learning, and Problem-Solving with Empathy Shep interviews Rob Jolles, keynote speaker, five-time bestselling author, and host of The Presentation Whisperer Show. He talks about the importance of authentic com
Using Customer Feedback to Understand and Delight Customers Shep interviews Natalie Jackson, founder of Crescent Consultancy. She talks about leveraging customer and employee feedback to deliver exceptional customer expe
AI-Powered, Human-Centric Customer Experiences Shep interviews Aaron Cannon, co-founder and CEO of Outset. He talks about how AI-moderated research moves beyond traditional surveys to deliver relevant, nuanced customer f
Trust, Proactivity, and AI in Customer Service Shep interviews John Kim, CEO of Delight.ai. He talks about moving beyond simple automation to create personalized, proactive interactions that build trust and delight custo
Where Empathy Meets Artificial Intelligence in Customer Service Shep interviews Jen Grant, Chief Marketing Officer at Quiq. She talks about how intentionally designed AI, combined with human empathy, can create effortles
Leadership, Ownership, and Customer Trust Shep interviews Sam Silverstein, founder of The Accountability Institute®. He talks about building a strong, no-excuses culture that starts with leadership and impacts both inter
A People-First, Tech-Enhanced Approach to Customer Care Shep interviews Jenni Hawkins, Vice President of Customer Care for Gas South. She discusses human-led customer service, employee engagement, and community involveme
Creating an Environment that Employees and Customers Love Shep interviews Lisa Nichols, CEO and co-founder of Technology Partners and author of Something Extra. She discusses the importance of employee experience, leader
Dr. John Kim
pharmacist turned functional medicine practitioner · The Angry Therapist
1 appearance on this show
Jen Grant
Head of Marketing · Zoetis Equine
1 appearance on this show
Sam Silverstein
Best Selling Author and Global Keynote Speaker on Leadership & Accountability · Accountability Institute
1 appearance on this show
Lisa Nichols
motivational speaker, best-selling author, coach · Motivating the Masses
1 appearance on this show
Jeannie Walters
Founder · Experience Investigators
1 appearance on this show
Alex Levin
Co-Founder and CEO · Regal.io
1 appearance on this show
Sam Wilson
barrister · Sons of Bill
1 appearance on this show
Vinod Muthukrishnan
VP & GM of Webex Customer Experience · Cisco
1 appearance on this show
Scott McKain
Hall of Fame Speaker, Cavett Award Recipient, Best-selling Author · Distinctive Presentations
1 appearance on this show
Ty Givens
Founder and CEO · CX Collective
1 appearance on this show
Bruce Temkin
Global Head of Qualtrics XM Institute · Qualtrics
1 appearance on this show
Rick Elmore
founder and CEO · Simply Noted
1 appearance on this show
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Amazing Business Radio is hosted by Unknown Host. The show is categorised under business (careers) and has published 599 episodes.
Amazing Business Radio has published 599 episodes.
Amazing Business Radio regularly covers business, careers. It sits in the business category, with a careers focus.
Amazing Business Radio is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Amazing Business Radio hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Amazing Business Radio average 20 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates Amazing Business Radio's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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