
Episode #2
AI Talk: Proactive Customer Success - using AI to scale customer coverage
This is the audio-only version of our weekly AI talk show. Join us weekly for free by visiting www.business-reporter.co.uk/ai-talk AI Talk: Proactive Customer Success - using AI to scale customer coverage How AI is changing what "proactive" Customer Success actually looks like Where AI creates leverage and where human judgment still matters most What leading teams are learning as they balance automation, personalization, and customer outcomes This episode is hosted by Martin Miller https://www.linkedin.com/in/martinemiller/ Natalia Piaggio, Senior Customer Success Director, Leah James Dalley, Senior Director, Customer Success, Flexera Laure Maisonrouge, Senior Director, Customer Success AMER, Ivalua Brent Krempges, Chief Customer Officer, Gainsight Hosted on Acast. See acast.com/privacy for more information.

