AI in Financial Services Podcast

The AI in Financial Services is for non-technical financial services leaders looking to find AI opportunities, build an AI strategy, and deliver ROI.Each week, Emerj AI Research team (and CEO Daniel Faggella) interview leaders from global financial services firms and unicorn AI startups to get to the heart of AI ROI - uncovering what's working and what's not working for FinServ leaders.Visit our advertising page to learn more about reaching our executive audience of AI adopters in the world's largest banking and insurance firms: https://emerj.com/advertise

AI in Financial Services Podcast is a business podcast hosted by Daniel Faggella, with 198 episodes on record and a Required Pod Score of 80.

Daniel Faggella hosts AI in Financial Services Podcast, a business show with 198 episodes published.

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  AI in Financial Services Podcast

  How Generative AI in Commerce Drives Faster Creative and Bigger Questions - with David Cost of Rainbow Apparel Co

  Sep 28, 202620 min

  Product photography has long been one of e-commerce's biggest cost and speed bottlenecks, and generative AI is rewriting both sides of that equation. In this episode, David Cost, Chief Digital Officer at Rainbow Apparel Co, examines how generative AI is reshaping product imagery and video production for commerce teams. The conversation covers cost and speed gains, the risk of visual sameness across AI-generated creative, and how brands are rethinking model rights as they adopt digitally created models. Learn how financial institutions are turning paper records and alternative data into usable AI insights. Download the free AI in Financial Services Executive Cheat Sheet at emerj.com/fcs2

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  AI in Financial Services Podcast

  How Leaders Close the Execution Gap in Modern AI Deployment - with Sam Mantle of Lingaro

  Sep 14, 202625 min

  Enterprise AI investment keeps stalling before it reaches measurable business impact, and the reason is rarely the technology itself. In this episode, Sam Mantle, CEO at Lingaro, unpacks why data quality and ownership, not model capability, determine whether a pilot scales into something a CFO will call a win. The conversation covers how to diagnose a pilot headed for "pilot purgatory," a real-world example of using AI to resolve data-quality issues at scale, and the one practical step leaders can take this week to move from AI experimentation to impact. ​ This episode is sponsored by Lingaro . ​ In this episode, we cover why enterprise AI pilots stall before delivering measurable business impact, and what it takes to build the data foundation that lets AI scale. Learn how venture funding and CEO perspectives can reveal real AI trends. Download the free report, "3 Ways to Discover AI Trends in Any Sector," at emerj.com/ait2

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  AI in Financial Services Podcast

  Precision CX in Regulated Industries - with Shri Nandan of Comcast

  Aug 24, 202622 min

  A growing share of AI‑for‑CX guidance assumes a generic enterprise environment, but this episode surfaces the deeper operational friction that emerges when automation meets high‑stakes, highly regulated customer interactions. In this episode, Shri Nandan, VP of AI Products and Experiences at Comcast, examines how regulatory constraints, fragmented data ownership, and emotionally or legally sensitive workflows reshape what AI can realistically deliver in healthcare and financial services alongside host Yolandi de Weerdt. She highlights the practical shifts required for leaders to scale AI safely and effectively — from establishing tight governance and unified data foundations to designing agent systems that know when to escalate and when to automate. Learn how these conversations drive pipeline for AI brands - download our media kit at http://emerj.com/AD2

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  AI in Financial Services Podcast

  The Leadership Alignment Required to Turn AI Into Enterprise Value - with Guillaume Lardeux and Eva Majercsik of Genesys

  Jul 13, 202630 min

  AI is breaking down the traditional separation between technology leadership and people leadership, forcing enterprises to rethink how work is structured and how employees adopt new systems. In this episode, Guillaume Lardeux, Head of Transformation and Office of the CEO at Genesys, and Eva Majercsik, Chief People Officer at Genesys, examine how AI-driven workflow redesign requires shared ownership across functions, as discussed with host Marilie Fouché. They highlight the practical shifts involved — mapping current processes, identifying friction points, rebuilding workflows where humans and AI operate together, and supporting adoption through cultural alignment and iterative experimentation. Learn the strategies we use to help leading AI brands and startups connect with their ideal enterprise AI buyers, visit: emerj.com/AD2

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  AI in Financial Services Podcast

  AI Assistants and Preparedness Among Enterprises - with Chris Cadwell of Concentrix

  Jun 15, 202628 min

  Enterprises rushing agentic AI into production are running it through approval gates, batch windows, and audit systems built for human speed — and the gap is where most operational risk lives. In this episode, Chris Caldwell, President and CEO at Concentrix Corporation, examines how machine-scale transactions break processes designed for human pace and why bounded digital delegates outperform unrestricted digital twins in the enterprise. The discussion covers compliance bots that check other bots, the cost reality of poorly tuned agentic agents, and what leaders need to stop doing if they want a defensible AI roadmap. Learn how to evaluate AI vendors by assessing leadership expertise, and why funding benchmarks can signal product maturity and stability, download our free PDF report, "5 Ways to Select the Right AI Vendor," at emerj.com/aiv2 .

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