Hosted by Delegate · 🇺🇸 US · EN · 18 episodes
Established thought leaders with verified media credentials.
Accidental Salesforce Admins is the podcast for problem-solvers, change-makers, and the go-to leaders managing Salesforce in their organizations. Hosted by Robert Sur, Co-founder & CEO of Delegate, this show dives into the unique challenges faced by accidental Salesforce admins and provides a roadmap for success.Through the lens of the Deep5ive framework—Outcomes, Humans, Technology, Capabilities, and Rhythms—you’ll learn how to create meaningful change, align priorities, and lead teams with clarity. Each episode features actionable strategies, real-world stories, and lessons to help you not just get things done but get the right things done.Subscribe today to discover how to bridge gaps, connect the dots, and lead with vision.
Delegate hosts Accidental Salesforce Admins, a business show with 18 episodes published.
Host Robert Sur flips roles in this special episode as guest host Joseph Lewin takes the mic to interview him. Together, they dig into the hidden tension that arises when companies bring in consultants or internal admins
When Andréa Abita first started using Salesforce, it was just a system—a place to receive tickets. But through her journey from member-facing roles to internal operations, she began to see it differently. As Associate Di
Too many teams still believe the myth: more data equals better decisions. But when your field teams ignore your tools and CRM adoption stays low, it’s time to ask a different question—are we helping people understand the
Boardrooms everywhere are buzzing about AI—but few know where to begin. In this episode, host Robert Sur welcomes Rich Radford, VP of Client Solutions at Seanergy.ai and a self-proclaimed “recovering accidental Salesforc
Ever feel like your roadmap is just a wish list no one reads? Host Robert Sur explores why execution often breaks down, not because of lazy teams or chaotic leadership, but because the operating system is invisible. In t
In this episode of Accidental Salesforce Admins, host Robert Sur welcomes Ernest Wong, VP at Delegate, to discuss what it really takes to lead change from inside an organization, especially when dealing with broken syste
You look up. It’s midnight. You haven’t eaten. Slack’s clear, backlog’s cleared, and you’ve helped twelve people, but somehow, nothing actually moved forward. In this episode of Accidental Salesforce Admins, Robert Sur,
In this episode of Accidental Salesforce Admins, host Robert Sur dives into the common struggle of the "leadership blind spot" and how to overcome it. Rob shares insights on breaking the cycle of reactive decision-making
In this episode of Accidental Salesforce Admins, host Robert Sur welcomes Michael Stevens, VP of Product Marketing at SmartRecruiters, to discuss the journey from problem-solver to strategic leader. Michael shares insigh
In this episode of Accidental Salesforce Admins, host Robert Sur welcomes Elvis Ha, VP of Product at Paradox, to discuss strategies for securing leadership support and resources for vital projects. They dive into common
In this episode of Accidental Salesforce Admins, host Robert Sur shares how he transitioned from a frustrated Salesforce admin—struggling to get sales reps to enter data—to a strategic leader who effectively drives chang
In this episode of Accidental Salesforce Admins, host Robert Sur dives deep into the concept of rhythms in team management and leadership, focusing on Salesforce administrators who have found themselves in their roles un
In this episode of Accidental Salesforce Admins, host Robert Sur explores the capabilities lens of the Deep Five framework. He dives into the challenges organizations face when they underestimate the effort required to s
In this episode of Accidental Salesforce Admins, host Robert Sur dives into the technology lens of the DeepFy framework. He discusses how accidental Salesforce admins can use their unique perspective to make better decis
In this episode of Accidental Salesforce Admins, host Robert Sur dives into the humans lens of the Deep Five framework, explaining how understanding and harnessing the human factors in system management can lead to more
In this episode of Accidental Salesforce Admins, host Robert Sur introduces the outcomes lens from the Deep Five framework, highlighting its importance in transforming how accidental Salesforce admins approach their work
In this episode of Accidental Salesforce Admins, host Robert Sur introduces the Deep Five framework, a powerful mental model designed to help Salesforce admins and change-makers align priorities, perspectives, and proces
Meet the go-to problem solvers, the accidental Salesforce admins who make change happen. In this trailer for Accidental Salesforce Admin, host Robert Sur, Co-founder & CEO of Delegate, introduces the D5 framework—a simpl
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Accidental Salesforce Admins is hosted by Delegate. The show is categorised under business (marketing) and has published 18 episodes.
Accidental Salesforce Admins has published 18 episodes.
Accidental Salesforce Admins regularly covers business, marketing, technology. It sits in the business category, with a marketing focus.
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