What does TapRooT® do?

TapRooT® | System Improvements, Inc. specializes in root cause analysis (RCA) solutions. The company offers the TapRooT® system, which includes a structured process, software, training, and consulting services aimed at identifying and addressing root causes of incidents, accidents, quality issues, and performance problems. Founded over 30 years ago, TapRooT® has developed a comprehensive approach that has been refined through user testing and focus groups. Headquartered in Knoxville, Tennessee, TapRooT® serves various global industries, including aerospace, healthcare, manufacturing, and oil and gas. Their core offerings include a systematic RCA process, virtual and in-person training courses, software tools for incident investigation, and expert consulting services. The company is dedicated to enhancing safety, human performance, and operational reliability for organizations facing critical challenges.