What does DIGITAL do?

TELUS Digital is a Canadian business process outsourcing and technology company, operating as a part of Telus Corporation. The company rebranded from TELUS International to TELUS Digital in 2024, reflecting its focus on innovative solutions. It went public in February 2021, marking a significant milestone as the largest tech IPO for the Toronto Stock Exchange. The company specializes in enhancing customer experience through integrated solutions that support clients' digital transformation journeys. TELUS Digital offers a range of services, including digital strategy, IT lifecycle solutions, data annotation, intelligent automation, and omnichannel customer experience solutions. Its proprietary products include the Fuel iX™ platform for managing generative AI and a cloud contact center solution designed to optimize customer interactions. With a global presence across five continents, TELUS Digital serves various high-growth industries, including technology, healthcare, e-commerce, and financial services. The company has expanded through strategic acquisitions, enhancing its capabilities in AI, data annotation, and digital product consultancy.