What does CRMNEXT do?

BUSINESSNEXT is a cloud-native platform provider focused on digital transformation solutions for banking, insurance, and financial institutions. Founded in 2001 and headquartered in India, the company has around 1,500 employees and reported revenue of $365.6 million. It is recognized as a global leader in composable enterprise solutions for financial services. The company offers a unified, microservices-based, AI-driven composable platform that allows financial institutions to develop responsive and scalable digital solutions. Key offerings include CRMNEXT, customer experience platforms, and industry-specific editions tailored for banking and insurance. BUSINESSNEXT supports various cloud deployments and emphasizes regulatory compliance without proprietary lock-in. The platform serves over 1 million users across 65,000 branches and call centers in more than 50 countries, with a significant portion of its workforce utilizing the platform in every implementation.