What does Boost.ai do?

Boost.ai is a conversational AI platform based in Norway, founded in 2016. The company specializes in creating, deploying, and managing virtual agents for automating customer and internal interactions, particularly in regulated industries such as financial services, telecommunications, and public sector. With a focus on responsible AI, Boost.ai automates over 150 million conversations annually through more than 600 live AI agents, supported by a team of over 4,500 certified AI trainers. The platform utilizes advanced technologies like machine learning, natural language understanding, and natural language processing to deliver intelligent virtual agents that can handle over 90% of customer requests. Key features include a no-code conversation builder for rapid development, generative AI for personalized customer experiences, and robust analytics for enterprise integration. Boost.ai's services encompass self-service chat and voice bots, internal support automation, and real-time agent assistance, making it a comprehensive solution for enhancing customer interactions and operational efficiency.