Hosted by Douglas Jackson · 🇺🇸 US · EN-GB · 87 episodes
Established thought leaders with verified media credentials.
The Impact Room by Douglas Jackson, where conversations shape exceptional leadership.Are you a business leader, founder, or aspiring executive looking to make a real impact?Welcome to The Impact Room, where the most curious and courageous leaders share how they’re reshaping the world of work, leadership, and customer experience.where exceptional, diverse, and impactful leaders share the stories and strategies shaping the future of business. Each episode explores real experiences from CEOs, COOs, and Chief Customer Officers, senior leaders and customer-centric leaders driving transformation, growth, and purpose.Brought to you by Douglas Jackson, specialists in executive search for growth focused, customer and people-led organisations.
Douglas Jackson hosts The Impact Room - Conversations That Shape Exceptional Leadership, a business show with 87 episodes published.
Sean Keane, Co-Founder of Service Economics, joins Michelle Ansell on The Impact Room to discuss why many organisations are unintentionally designing inefficient service systems, and how this is impacting cost, customer
In this episode of The Impact Room, Michelle Ansell speaks with Hannah Awonuga, award-winning culture, talent and inclusion expert, LinkedIn Top Voice for Gender Equality and advisor to leaders navigating organisational
Dr Abbey Atkinson joins Michelle Ansell to unpack the structural, cultural and historic forces that shape gender inequality in the UK insurance sector. Drawing from extensive doctoral research and her own industry career
In this episode, The Impact Room welcomes Thomas Moore, COO at Custom Connect, to discuss the realities of operational leadership and the evolving outsourcing landscape. Thomas shares his journey from frontline call-cent
In this episode of The Impact Room, Michelle Ansell is joined by Carole Layzell, an experienced banking, digital and customer leader who built her career from leaving school at 16 to becoming a Managing Director at Barcl
Is SEO still relevant in an AI-driven world? Ben Rees, marketing leader, Chief Marketing Officer joins Perry Fletcher in The Impact Room to explore why traditional search tactics are losing their edge and how Answer Engi
In this episode of The Impact Room, Michelle Ansell speaks with Lyndon Purnell, a seasoned Chief Information Officer and fractional technology leader with more than two decades of experience across digital, cyber securit
Are customer surveys still fit for purpose? Adam Elliott, proven Customer Insight Director, Operational Excellence and CX Leader working with brands E.On, Aviva, National Grid joins Perry Fletcher in The Impact Room to e
In this episode of The Impact Room, Michelle Ansell talks with Elke Edwards, founder of Ivy House and ElkeEdwards.com, one of the UK’s most respected leadership experts. Elke shares why leadership is facing a global rese
In this episode of The Impact Room, Michelle Ansell is joined by Carolyn Blunt, Managing Director of Talent Solutions at Sedgwick, to explore the evolving world of leadership development, inclusion, and talent sustainabi
In this powerful episode of The Impact Room, Michelle Ansell sits down with the remarkable Donna Scully, Joint Owner and Director of Carpenters Group, one of the UK’s leading providers of legal and insurance services. Fr
AI is everywhere – from Spotify recommending your next playlist to hospitals diagnosing conditions faster than ever before. But what does it really mean for businesses and leaders? In this episode of The Impact Room, Per
Welcome to The Impact Room, where we speak with the leaders shaping tomorrow’s organisations. In this episode, Perry Fletcher, Operational Support Practice Lead at Douglas Jackson is joined by Chris Kenny, Digital Specia
In this episode of The Impact Room, Perry Fletcher welcomes Charlie Adams, Director of Customer Success and Experience at Custom Connect, customer experience judge, running enthusiast, and author of It’s Just People: A M
In this episode of The Impact Room, host Michelle Ansell, Managing Partner at Douglas Jackson, welcomes Becca Meadows — ex-Sandhurst Leadership Instructor, British Army Officer, and founder of She Thrives, a women’s heal
Why Playing It Safe Is Holding Housing Innovation Back with Stewart Davison In this episode of The Impact Room, Michelle Ansell is joined by Stewart Davison, Managing Director of Elehan Consulting and Founder of Proptech
Sandra Thompson: The Power of Emotional Intelligence in Leadership and Business In this episode of The Impact Room, Michelle Ansell speaks with Sandra Thompson, founder of EI Evolution, TEDx speaker, and the UK’s first c
In this thought-provoking episode of The Impact Room, Perry Fletcher, Practice Lead Planning, AI Analytics and Insight sits down with James Bell, a technology leader with over two decades of experience in IT, AI, and dat
In our latest episode we were joined by John Sills, John is a Managing Partner at The Foundation, a customer led growth consultancy, who help their clients explore new perspectives and to reconnect with what customers re
Manifesting Success with Clare White: CX Strategies, Leadership, and the Power of Goals In this episode of The Impact Room, Michelle Ansell, Managing Partner at Douglas Jackson, speaks with Clare White, CEO and Founder o
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The Impact Room - Conversations That Shape Exceptional Leadership is hosted by Douglas Jackson. The show is categorised under business (careers) and has published 87 episodes.
The Impact Room - Conversations That Shape Exceptional Leadership has published 87 episodes.
The Impact Room - Conversations That Shape Exceptional Leadership regularly covers business, careers. It sits in the business category, with a careers focus.
The Impact Room - Conversations That Shape Exceptional Leadership is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
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Episodes of The Impact Room - Conversations That Shape Exceptional Leadership average 37 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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