Hosted by Girard & Associates · 🇺🇸 US · EN · 30 episodes
Established thought leaders with verified media credentials.
Paul Girard and Kevin Kelley discuss the advantages of outsourcing your EMS CQI.
Girard & Associates hosts The G&A Way, a business show with 30 episodes published.
Every EMS agency uses its ePCR data to make CQI and management decisions. But how accurate is that data and could it be leading you astray in your CQI efforts? Paul and Kevin discuss the significant challenges associated
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Most EMS CQI programs spend most of their time looking for what went wrong on a call. If you really want to turbocharge your CQI program, dive deeper and get to the “Why”. Errors occur for many reasons but to truly fix a
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Paul and Kevin discuss the challenges of performing CQI with providers who are difficult to work with. Learn how to identify these individuals and what you can do to gain their trust and improve their patient care.
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Many agencies use a "round robin" style of CQI in their EMS CQI program. What is "round robin" you ask? And is this the right fit for your organization? Paul and Kevin explain what the round robin style of CQI is, and wh
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Bias in your EMS CQI program can be a quality killer. Even agencies with the best of intentions have some degree of bias in it, that’s just human nature. There are ways however to minimize the effects of bias on your pro
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While not sexy, sepsis is a common and potentially life-threatening condition. Do your field providers understand sepsis and does your CQI process recognize missed sepsis treatment opportunities? In this episode, Paul an
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In this episode, Paul and Kevin speak with guest Jerry Bardwell on how to perform an audit of an EMS run report for CQI purposes. Understanding how to “read between the lines” can provide valuable insight into whether a
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Many providers still do not bring all their equipment to the patient’s side despite regulatory bodies attempts to change this practice. In this episode Paul and Kevin discuss why it is important to do, how to identify if
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Bad patient care and customer service don’t usually happen in a vacuum. Can your CQI program identify and predict provider behaviors that may land your organization on the evening news? In this episode Paul and Kevin dis
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Stroke CQI is about more than just giving a stroke alert and doing a stroke assessment. Join Paul and Kevin as they discuss the various intricate details of performing CQI on The CVA patient and what errors providers mak
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Paul and Kevin discuss why medical directors and regulatory agencies are requiring more detail in the documentation of how patients are moved. Learn why how you move the patient is the newest frontier in proper documenta
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Providers who actively solicit a patient refusal in the field is about as high a risk activity that can cause adverse patient outcomes and potentially lawsuits. In this episode Paul and Kevin discuss the provider induced
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In the season 2 opener, Paul and Kevin discuss the ACS patient and how EMS CQI programs can better understand the challenges and solutions to successfully identify improvement opportunities for ACS patients.
Show notesPaul and Kevin discuss season 1 and how the G&A Way Podcast came to be, a retrospective review of the topics in season 1, and some teasers on what to expect in season 2.
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Paul and Kevin discuss the attributes and qualities of EMS 1%’ers. How do the 1%’ers act and what are the traits to look for when hiring the best-of-the-best to work for your organization?
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Paul and Kevin discuss how providers performance can, and is, affected by factors both known and unknown that lead them to under-perform. Understanding what impacts their behavior can help the CQI coordinator tailor thei
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Standard QA/QI thinking is medieval. It asks all the wrong questions. In this episode Paul and Kevin talk about the movie Moneyball and how tracking a single key performance score is easier and more predictive of overall
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In this Episode, Paul and Kevin discuss the common phenomenon, ALS Triaging to BLS and the risks involved, without proper supporting documentation, to the patient, the provider, and the EMS agency.
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Paul and Kevin discuss the answer to the questions, "Why I can't get my EMS CQI right in-house" and “I didn’t know I could outsource EMS CQI”. Learn how outsourcing your EMS CQI program with Girard & Associates can benef
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On this episode Paul and Kevin discuss whether you are an EMS provider or an EMS Agency, put a lawyer on speed dial. You are one complaint away from unbridled anxiety, stress, career long embarrassment, and even lawsuits
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The G&A Way is hosted by Girard & Associates. The show is categorised under business (management) and has published 30 episodes.
The G&A Way has published 30 episodes.
The G&A Way regularly covers business, management. It sits in the business category, with a management focus.
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