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Hosted by Chris Terrell · 🇺🇸 US · EN · 92 episodes
Established thought leaders with verified media credentials.
What is Process Debt? The hidden burden of inefficient processes that erode growth, employee satisfaction, and organizational success We all have a little 'process debt' in our lives and careers. In our podcast, "Process Debt," we explore the daily challenges and frustrations with the hidden systems that steal joy from our work. From personal anecdotes to professional insights, join us for insights you can used to start changing those those broken business systems .
Chris Terrell hosts Process Debt, a business show with 92 episodes published.
Time reporting is easy to fix. You entered your hours or you didn't, a manager approved them or didn't, and when something breaks you can find the exact spot in about thirty seconds. But try to figure out why a deal stal
You already know France and Argentina are the better bet. You root for the U.S. anyway. That's harmless on a Saturday. It's expensive on Monday — because it's exactly how we run operations. We ignore the data and go with
You spend your days diagnosing why nobody updates the board and why the dashboard tells three different stories. But when's the last time you audited your own process? This week, Chris and Toby turn the lens inward. Turn
The person closest to a broken process is usually the one least able to get it fixed. They've done the analysis, proven the solution, estimated the cost — and still can't get it on the sprint. Meanwhile, the executives w
Everybody loves the announcement. Nobody talks about the 18 months that come after it. This week, Chris and Toby use the US-Iran memorandum of understanding as a case study in what agreements in principle actually are —
AI is making individuals dramatically more productive. So why aren't teams getting better? Chris and Toby dig into the structural problem nobody's talking about: AI generates unique output every time by design, which mak
There's a concept in lean manufacturing called the gemba — the "real place" where value is actually created. You go to the gemba to see what's happening. You walk the floor. You watch the process. You find the waste. Pet
In manufacturing, waste is measurable. In knowledge work, it's invisible until you start tracking it. This week, Chris and Toby get into the real cost of context-switching, why the standard office software suite is desig
Why do some managers keep producing great leaders — and others just keep producing turnover? In this episode of Process Debt, Chris and Toby dig into the concept of the coaching tree: how legendary coaches (and managers)
AI is everywhere in your SaaS tools right now but is it actually helping, or just getting in the way? In this episode, Chris and Toby break down what good AI integration actually looks like ( Loom's auto-generated SOPs,
AI showed up in your tools without a kickoff meeting, a training plan, or anyone's approval. And now it's quietly changing how your team works whether you've sanctioned it or not. In this episode, we dig into what makes
What happened to the news when it went 24 hours? It stopped being news and became entertainment — because you can't fill that much airtime with signal. Process Debt is about what happened when businesses did the same thi
James Patterson has written 285 books. He's 79 years old, lived through every major writing technology shift of the last half-century, and still drafts every novel with a pen and a yellow legal pad. In this episode, Chri
Jon Yablonski — creator of Laws of UX and veteran designer across automotive, aerospace, and SaaS joins us to talk about what good design and good process have in common. We get into why pretty things fool us, why nobody
Dr. Adam Link, computer scientist turned CFP joins Chris and Toby to unpack why bad assumptions don't just lead to bad outcomes, they compound them. From 401k matching to tech debt, Monte Carlo simulations to the emotion
What do brushing your teeth and your email inbox have in common? More than you'd think. This week, Chris and Toby get into the surprisingly deep psychology behind boring tasks why we dread them, why we over-complicate th
Why do we keep talking past each other even when everyone in the room genuinely wants to be understood? In this episode, Toby and Chris dig into the real reason communication breaks down at work: not volume, not effort,
SaaS tools promise to be intuitive. And for a single user, they often are. But add a team, skip the requirements conversation, and you've got a box of 300,000 Legos with no instructions and a deadline. In this episode, T
When a client calls in a consultant, they often expect someone with x-ray vision — an expert who can walk in, scan the room, and instantly identify the problem. But here's what that consultant actually sees: a kitchen wh
Does your business feel like "garbage cans being thrown down six flights of stairs"? Most leaders chase innovation and complex tech stacks to solve their problems, but they’re actually just deepening their process debt.
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Process Debt is hosted by Chris Terrell. The show is categorised under business and has published 92 episodes.
Process Debt has published 92 episodes.
Process Debt regularly covers business. It sits in the business category.
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