What does Social Services do?

The Department of Social Services (DSS) is a non-corporate Commonwealth entity of the Australian Government. It focuses on developing and implementing national policies, programs, and services aimed at enhancing the economic and social wellbeing of individuals, families, and vulnerable community members. Established in 2013, DSS has its head office in Greenway, Australian Capital Territory, and employs around 3,557 staff. DSS leads initiatives to support families, children, and older people, providing a safety net for those in need. It oversees a wide range of programs, including family support services, domestic violence policies, disability employment services, and social security payments. The department also collaborates with government and non-government partners to ensure effective service delivery and program management. In 2023, DSS generated significant revenue from community services and grants to service providers, reflecting its commitment to supporting vulnerable Australians and promoting a harmonious society.