What does Everest Group do?

Everest Group is a global research and advisory firm that specializes in business process outsourcing (BPO), global services, and technology transformation. Established in 1991, it helps Global 1000 companies optimize their back- and middle-office operations through research-driven insights and consulting. The firm is recognized as the leading BPO research firm, focusing on balancing short-term needs with long-term goals. The company offers a range of services, including pragmatic research on emerging technologies and spending priorities, as well as advisory consulting on strategy, process optimization, and digital transformation. Everest Group has expertise across various functions such as finance, human resources, and information technology, and serves multiple industries, including banking, healthcare, and retail. Its leadership team brings extensive experience from top consulting firms, ensuring deep industry knowledge and practical solutions for complex business challenges.