What does United Utilities do?

United Utilities Group PLC is a leading water and wastewater services company based in Warrington, England. It primarily serves around 7 million customers in the North West of England. The company was formed in 1995 through the merger of North West Water and North West Electricity and has since focused on its core water operations. United Utilities manages the complete water cycle, which includes sourcing, treating, and distributing water to households and businesses, as well as providing wastewater services such as sewage collection and treatment. The company is committed to environmental management and has made significant investments in infrastructure, including advancements in biosolids recycling. It operates under strict regulation by Ofwat, ensuring high standards of efficiency and water quality. The company also engages in infrastructure maintenance and water resources management, supporting its mission to deliver reliable services to its customers.