What does Public Policy Lab do?

Public Policy Lab is a nonprofit innovation lab based in Brooklyn, New York, founded in 2011. Its mission is to design human-centered policies and public services that support marginalized communities and improve lives. The organization collaborates with government agencies, communities, and various partners to identify needs and develop effective solutions. The lab employs designers and social scientists who engage with the public and stakeholders through research methods like interviews and observational studies. They focus on creating holistic solutions across policy, operations, and training. Public Policy Lab offers a range of services, including research and discovery, policy development, co-design, implementation support, and evaluation. Their projects span areas such as housing, health, education, and economic stability, with notable initiatives like an AI-powered SNAP notices tool and a unified housing application for public housing agencies. Public Policy Lab works with a diverse set of partners, including government agencies, community organizations, and philanthropic groups, to drive systemic change and enhance services for the American public.