What does EngageSmart do?

InvoiceCloud, Inc. is a cloud-based electronic bill presentment and payment (EBPP) platform based in Braintree, Massachusetts. Founded in 2009, the company offers digital billing and payment solutions to a diverse range of industries, serving over 3,250 customers and processing 133 million transactions annually. InvoiceCloud is recognized for its innovative approach in the Software as a Service (SaaS) sector of EBPP. The platform provides a variety of features designed to enhance customer engagement and streamline payment processes. Key offerings include digital payment options, paperless billing, AutoPay enrollment, and mobile payment capabilities through PayByText. InvoiceCloud also incorporates AI-powered reporting tools and ensures enterprise-grade security compliance. The company serves multiple sectors, including utilities, insurance, local government, and consumer finance, delivering tailored solutions to meet specific needs. With a reported revenue of $76.7 million and a workforce of approximately 365 employees, InvoiceCloud has been recognized as one of The Boston Globe's Top Places to Work. The company emphasizes a customer-centric approach, offering personalized onboarding and marketing strategies to drive digital adoption and improve overall satisfaction.