What does Converge Dental do?

Converge Dental drives growth and profitability of practices by focusing on employee skill & confidence, team efficiency & productivity, and consistently delivering world class customer experience. We offer a patient centric "Model Practice" that consists of best practice processes, tools, techniques, and training to grow practice capabilities. We help streamline elements like data-capture, patient handoff, treatment presentation, scheduling for profitability, and much more through simple, role-based job aids that visually guide employees along each step of the way. The aids foster employee knowledge, skill and confidence in their respective field of expertise. Our focus on team alignment establishes an efficient and effective flow of operations resulting in consistently delivering world-class customer experience that turns patients into brand ambassadors resulting in organic practice growth and profitability. We offer assistance with recruiting & onboarding as well as the training process to help ease the stress of finding and onboarding the right candidate. Our objective is to insure that day-to-day operations run smoothly and efficiently, without disrupting the office's daily flow. Our approach ensures that the new hire understands practice vision, mission, role, responsibilities & expectations and is aligned with the practice's culture from the start. We educate the new hire on their roles and responsibilities enabling the skills and confidence required to deliver exceptional performance consistently.