What does Carenet do?

Carenet Health is an AI-powered healthcare engagement company based in San Antonio, TX, with over 25 years of experience. The company partners with more than 500 health systems, payers, and Fortune 500 organizations to enhance consumer engagement, reduce costs, and improve operational efficiency. Carenet employs between 501 and 1,000 people, including over 400 licensed clinicians and 1,600 care navigators, managing over 100 million digital interactions annually. Carenet Health offers a range of services, including telehealth, clinical support, and consumer advocacy solutions available 24/7. Their Intelligent Engagement™ Enterprise integrates AI technology with customer experience solutions to provide personalized support throughout the health journey. The company emphasizes consultative collaboration to create scalable solutions tailored for healthcare, achieving high member satisfaction and engagement rates. Carenet's capabilities also include appointment management, wellness coaching, and analytics to optimize healthcare service experiences.