What does Care Heroes do?

Care Heroes is a digital health software company based in Palm Beach, Florida, founded in 2013. The company offers a HIPAA-compliant communication and incentive platform designed for home healthcare agencies, providers, and health plans. Its core mission is to engage and reward home-based caregivers, including both paid professionals and family members, while capturing real-time care data to enhance patient outcomes and reduce costs. The platform features a secure communication tool that tracks caregiver activities in real-time and rewards performance with Care Coins™, which can be redeemed for gift cards. Care Heroes integrates with Electronic Health Records (EHR) and Electronic Visit Verification (EVV) systems, allowing for comprehensive data aggregation on caregiver visits, compliance, and patient satisfaction. The company's AI and natural language processing capabilities help identify risks and support proactive interventions, ultimately improving population health management. Care Heroes has been deployed by notable healthcare providers, including the VitalCaring Group, to enhance care delivery and employee satisfaction.