What does ActivEngage do?

ActivEngage is a technology company founded in 2007, specializing in managed digital solutions for automotive dealerships. Headquartered in the Greater Orlando area, the company focuses on enhancing customer engagement through live chat and related tools, aiming to boost sales, service, and revenue. With a team of around 101-132 employees, ActivEngage serves over 14,000 automotive customers, including individual dealers, auto groups, and OEMs. The company offers a comprehensive conversational retailing platform that includes live chat and messaging services, SEO and website engagement tools, digital retailing solutions, and reputation management. Their award-winning software features real human agents trained in automotive sales, achieving high chat-to-lead conversion rates. ActivEngage emphasizes adaptable solutions and dedicated account support to increase dealership revenue and customer satisfaction, fostering strong relationships in the automotive retail sector.